Casper - Stoneridge Mall

Nov 6th, 2023

Let me tell you about Lucie and Ron. They are amazing. I have spoken.
Oct 20th, 2023

Nice
Jul 21st, 2023

Dec 1st, 2022

its not really the customer service at Stoneridge mall ( too much)..just a little pushy..but that's here nor there. It's the quality of the mattress I'm upset about. I'm going to keep this short because due to the quality of the cal.king  classic model..it has been a long 2 years dealing with Caspers and I just don't have the energy to give . My husband and I had to go thru hoops, hills and mountains to get our money refunded. we had to go thru 2 mattresses both within 12mos (10 year warranty and a 30 day refund, date of purchase). the foam was breaking down so badly, and our backs were killing us almost every morning. we thought we would have to get a new mattress every year until we didn't receive a lemon. we complained and complained until we got a suprise email stating that Caspers would refund our money back. we couldn't believe it, yet very happy. we used our money to purchase one of the best mattresses on the market STERNS AND FOSTER MATTRESS. Made with coils and foam with pillow top and cooling..Hybrid lux Mattress. I heard Caspers is great for smaller beds like twin and/or full but not larger beds. I believe there reviews are fake and take caution before buying a full Foam bed....you will be sorry. Btw: my husband and I are fit, not over weight.
Jan 26th, 2023