PT Salon - Pleasanton

WORST experience! I was 3 minutes late for my appointment. The ladies, Kiran and Dimpi, work at PT salon INSULTED me. First, they taunted me over and over in front of the other customer for being late. Then, she asked me to wait for another 10 minutes and because I was in rush so I was like its okay if they were busy, Ill come some other time. I apologized for being 3 minutes late. She was like no no well take care of you and she asked the other lady named Kiran to do my eyebrows who was SUPER RUDE and EGOISTIC. When she came to me, I thanked her for taking me but she didnt even bother to respond me back and showed me attitude. Then once shes done with my eyebrows instead of asking ME if my eyebrows are fine, she literally called the other and egotistically said Im done, now ask her (me) if her eyebrows are fine and now you take care of her Im done. And then she walked out. Advice: if the customer is late for some genuine reasons, rather than harassing them or insulting them please cancel/reschedule the appointment.
Jun 26th, 2023

May 17th, 2023

I came here to get facial. The place is really clean and the staff are kind. The massage was wonderful, It felt very good and I felt good after. But, when I looked in the mirror I found red blotches on my face and a couple of pimples that werent there before. I am 14 and I got the teen facial. Other than this the facial was really relaxing and the place is good.
May 7th, 2023

Very bad service. Booked facial appointment for my wife on birthday. The called the evening before and canceled the appointment. Worst service
Apr 1st, 2023

I have been going to PT Salon for a few years now and I always have had a great experience!! A little expensive though but very neat and clean and welcoming staff!! Simran the owner, is very friendly!! I would recommend it
Feb 20th, 2023