Serenity Spa

Im glad I came across this spa! I had a fantastic deep tissue massage. The service was friendly and the space was relaxing. The only complaint I had was that the rooms are not soundproof and you can hear everyone in the lobby and every phone call at the front desk.
Mar 6th, 2024

Nice atmosphere very clean allsome severe
Feb 22nd, 2024

I booked a 60min deep tissue with Amy S. Im at a computer all day and my right side neck/shoulder has been very painful and finally decided I needed professional help my foam roller and stretching wasnt enough. I felt much better after session with Amy. I also bought a package of 3 more because I really need to make this a routine instead of when Im hurting.
Feb 20th, 2024

I went Serenity Spa, The massage here was great. I had a wonderful and relaxing time and would like to come again. I'm a student so I really need to relax.
Feb 15th, 2024

I wish I could break up the star rating because the therapist was great but the overall was kind of awful. I booked a Sunday evening for my birthday. My booking was 8PM. After I was led to the room and told to undress and lie down I waited and waited. Eventually I pulled my phone out saw that it was after 8:15 and wondered if the massage therapist was coming. I put clothes back on and went to ask the receptionist if the masseuse was coming. She said oh shes coming now her last client was late. That is totally understandable and can happen anywhere, but its really important to tell the client that their therapist is running behind instead of leaving them to wait and wonder. After that the masseuse came in seeming rushed and got right to work. She was excellent. Very strong, great technique, attentive to pressure, very thorough. When Id gone out to ask the receptionist if the massage therapist was coming shed been lounging behind the desk on her phone. As soon as the massage started I could hear the receptionist banging around excessively outside the door. Probably just closing duties, but it sounded like there was no effort to keep the noise down. In the first half hour the receptionist opened the door to the room where I was getting the massage to talk loudly to the masseuse. She did this 3 times in that first 30-40 min of the massage. This felt very unprofessional, rude, and a privacy invasion. Great massage but I would not feel comfortable going back due to the rest of the experience. I wrote the spa directly to let them know my experience and after 1 week I received no response so I decided to leave a review. I hadnt planned to go back but thought they would at least acknowledge and apologize.
Mar 6th, 2024