Hi-5 Appliance Repair

Did not have to wait long for a return phone call! Scheduled visit with technician within 48 hours, very reasonable period of time, reminder texts sent twice, a phone call from the technician telling me approximately arrival time. Technician was on time and within the proposed two hour window. Technician Steve was polite and interested while he had me describe the problem-the he got right to work! He even vacuumed the inside of the dryer. The broken parts were offered to me and the worn areas explained. Dryer works great now! I wish I could give 10 stars! I highly recommend Hi-5 Appliance Repair. The price is right!
Mar 21st, 2024

The technician was very knowledgeable. He was professional and efficient. Took care of the problem right away!
Mar 20th, 2024

Outstanding service, thorough and professional. Went above and beyond. Will use Hi-5 Repair again.
Feb 24th, 2024

Needed repair service for Sub Zero refrigerator in the East Bay. Had the best experience with Hi-5 Appliance Repair. Steve promptly returned my inquiry call. Appointment scheduled and follow-up reminders come by way of text and email. Also, received a call in advance of appointment to let me know that he was 15 minutes away. Steve diagnosed misalignment of freezer drawer that was causing ice to form. He exercised great finesse in tweaking and making fine adjustments. The drawer now slides smoothly and effortlessly. Gasket fits as intended. Freezer is now quiet. Steve is pleasant, knowledgeable, highly competent. He exercised great care and tidiness as he worked. Cost is reasonable. We understand that he works on all appliance brands. Hes definitely our new go-to for appliance repair. Very pleased!
Feb 11th, 2024

Steve from Hi-5 Appliance Repair was top notch. He found a way to fix the filter in my Thermador Refrigerator and worked hard to find a solution that would save me money every month for filters. I would highly recommend him. Very professional service. If any else needs fixing I will hire him to fix it.
Feb 7th, 2024