Mechanics Bank - Oak Park Branch

Oct 13th, 2021

Worst bank I have ever dealt with. Haute tellers and account managers. Blew me off for 2 days to open a checking account to facilitate my existing savings account. I went cross town to my savings and loan without an appointment and they had it dialed in after 10 minutes. I went back and drained my savings account at Mechanics.
Apr 12th, 2021

Mechanic took over rabobank without warning they decided to charge me a fee for a paper statement. No warning f them! I'm leaving  I never was told this I even called and asked about all the fees and they failed to leave this one out I'm leaving
Jul 16th, 2020

This bank has the worst customer service I have ever experienced with a bank. Not just once or twice. The conversion was a nightmare. Ever since they took over Rabo bank, it's been a nightmare. The good people that used to work their are gone; fired or quit, I don't know.
Jul 8th, 2020

Today is July 16. In March somebody tried to hijack my bank card and thank God Robo bank caught it. However they deactivated my card without my knowledge so when I went to the store I was declined at the register with a whole load of groceries. That is not my complaint however I thought that was pretty messed up. They could've at least sent me a email. My complaint here, the reason I would not recommend this bank to anybody is I have had three cards sent in the mail since then. All of which have failed to activate calling the number and following the directions like normal. So I called the customer service number that they told me to and all customer service does is cancel that card and send me another one. Then I get the new one in the mail try to activate it and the same thing happens again. I'm on the third card with no success. I call and I call and nobody can seem to get this card activated. I've sent emails and nobody will get back to me with this issue. The customer service has been the worst I have dealt with in any business I have ever stepped foot in. I have been without my bank card for like three months now because these incompetent people cannot do their job. I just want my bank card to work again. Pretty simple. At least I thought... This has caused a lot of problems over the last couple of months that could've been avoided if somebody would've just done their job.
Jul 15th, 2020