Phelan Gas Company

They well know that they cannot fill the tank up to 100% because they need 10-20% for it to be empty for the fumes and gases so it wont blow up or expand , .pretty much want to fill your 100 gallon tank and charge you 100 gallons for filling it up when they only put 80 gallons
Jan 16th, 2024

Has amazing employees and came out early when needed. Also has great customer service and very kind employees. If leak they investigate and right away figure out the problem and fix the problem. I recommend them definitely.
Jan 15th, 2024

Great company!
Oct 6th, 2023

Oct 6th, 2023

Customer service not the greatest for propane orders. Other services outside the phone order, the staff have been pleasant and responsive. The new receiver is not accurate and the gauge reading is misleading. I tapped the gauge to find out Im at 5%. I called and said theres a $99 outside delivery fee since Im not on their scheduled route. That is a very high penalty rate in general considering propane prices are not cheap. I did not like that I have to be penalized for an outside delivery fill considering the gauge and receiver are faulty. Representative stated I was at 50% yesterday and now at 5% the next day. Consumers should not be penalized for faulty equipment provided by the supplier. No sympathy or no other solutions were given unless I pay $99 to get filled that day or wait a couple of days and possibly risk of not having hot water.
Jan 14th, 2024