A&W Restaurant

This A&W location was unfortunately disappointing. The staff were friendly and did their best but my food was subpar. My BF noticed his Papa burger had no lettuce, tomato or pickles on it, which it clearly should have. Then I noticed my cheeseburger had no pickles (doesnt come with lettuce). When we brought them back to the counter to ask for some they said they dont come with that and I pointed to the order board that clearly shows differently, we were then told they dont have it on hand? It was 11:45am in the morning so clearly they hadnt run out, guess they just dont carry it? Honestly we should have been informed of this before ordering. To be fair they did offer to refund us but we declined and wanted to make the best of it. Turns out my cheeseburger, the bun was actually cold (like it was just removed from the fridge and slapped on) and the patty seemed like it had been cooked earlier and had been sitting around for a while and of course no pickles. Thoroughly unsatisfying. Only ate half. Cheese curds were good and my BF said his burger was fine other than the missing items. I would suggest passing on this location and going to San Rafael as that location has their stuff together.
Mar 31st, 2024

Oct 30th, 2023

Closing the dining area early is becoming a really bad habit at fast food restaurants. At this point, I almost wish I could just 1-star every fast food joint in the country... maybe the world. Update: I was mad when I made that review. The biscuits and milkshakes are nice.
Sep 29th, 2023

Order food and waited 20 mins. poor service. Kfc
Sep 24th, 2023

As long as its edible, I have to eat it! I recommend the large size of cheese curds for men. They have more ingredients and are worth the extra portion compared to the regular size.
Jun 7th, 2023