Chamber Rating

4.4 - (621 reviews)
396
147
34
13
31

About
The Oaks Hotel & Suites

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Enjoy the local flavor, and delicious flavors, of wine country when you stay at The Oaks Hotel and Suites, Ascend Hotel Collection hotel in Paso Robles, CA. Amenities include free WiFi, free full breakfast, seasonal outdoor pool and meeting space. Guest rooms feature a microwave and refrigerator, sofa bed, premium bedding, a flat-screen TV and coffee maker. We are near more than 200 wineries and attractions like Vina Robles Amphitheatre, Franklin Hot Springs, Pioneer Museum, The Ravine Water Park and Paso Robles Childrens Museum. You can also earn extras like free nights and gift cards when you join our Choice Privileges program. Pets Are Allowed 40.00 USD Per Stay. A maximum of 2 pets per room.A maximum of 70 pounds.

Contact Info

  •   805-237-8700

Questions & Answers

Q What is the phone number for The Oaks Hotel & Suites?

A The phone number for The Oaks Hotel & Suites is: 805-237-8700.


Q Where is The Oaks Hotel & Suites located?

A The Oaks Hotel & Suites is located at 3000 Riverside Ave, Paso Robles, California 93446


Q What is the internet address for The Oaks Hotel & Suites?

A The website (URL) for The Oaks Hotel & Suites is: https://www.pasooaks.com/


Q How is The Oaks Hotel & Suites rated?

A The Oaks Hotel & Suites has a 4.4 Star Rating from 621 reviewers.

Related Categories

Ratings and Reviews
The Oaks Hotel & Suites

Overall Rating

Overall Rating
( 621 Reviews )
396
147
34
13
31
Write a Review

Jenelle Gallagher on Google

image Stayed for 1 night, was suppose to be for $159. Few days later, noticed I was charged for $253, the $100 deposit was never returned and there was also a random new charge for $82. When I called to follow up on this, the women who answered answer quickly tried to rush me off the phone and told me to call back. I tried to get more details as I felt pretty concerned about all this in which led her to hang up on me.
This whole experience gives me a shady feel and just wished someone could of explained the random additional charges instead of just hanging up on me. I ended up disputing the charges with my bank.

Business Response on Google Apr 8th, 2024
Dear Jenelle,We sincerely apologize for the inconvenience and frustration you experienced regarding the charges and the interaction with our staff. This is not the level of service we aim to provide, and we understand your concerns. We take matters like this seriously and will investigate the situation thoroughly to ensure it does not happen again in the future. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If there's anything further we can do to assist you or provide clarification on the charges, please don't hesitate to reach out to us directly.Sincerely,The Oaks Hotel Management

XLsufferingbastard on Google

image

Business Response on Google Apr 8th, 2024
Dear Guest,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,The Oaks Hotel ManagementP.S. Always book directly from our hotel website for discounted rates pasooaks.com.

Becca Z on Google

image Great hotel. Loved that they had heavy blankets to sleep under. Really a great place to stay.

Business Response on Google Apr 6th, 2024
Dear Becca,We're delighted you had a great stay at our hotel! We value providing comfortable amenities like heavy blankets and are glad to hear that you appreciated them. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,The Oaks Hotel ManagementPS: Book your stay directly on our official website pasooaks.com instead of online travel agents and get excellent deals and discounts!

Marlina Miller on Google

image One night only kinda place. Not impressed rooms are dated and views are horrible . The screen and the windows were black and filthy. They leave notes all over the room like a parent instructions and they have the audacity to charge a $100 deposit. When you stay in a hotel for this price you expect more than the bare minimum . The restaurant was not open neither was the bar or pool. One night and Im out of this place. Do not recommend this place they offer a used dirty robe that was ripped for your shower. If youre coming to Paso stay at La Quinta it is a much better upscale stay .

Business Response on Google Mar 12th, 2024
Dear Marlina,We apologize for the disappointment you experienced during your stay.  Your feedback is valuable to us, and we regret that the room conditions, lack of amenities, and deposit requirements fell short of your expectations.  We'll address these concerns internally to ensure improvements are made.  Thank you for bringing these issues to our attention, and we apologize for any inconvenience caused.Sincerely,The Oaks Hotel Management

Jordan Ford on Google

image This place was mediocre at best, however, the next day I noticed they charged me $94 dollars for nothing :( (they also made an error with my school's deposit and charged me $100 dollars instead of none).

Business Response on Google Feb 19th, 2024
Dear Jordan,Thank you for your feedback.  We apologize for any inconvenience you experienced during your stay.  We strive to provide our guests with a comfortable and enjoyable experience, and we regret not meeting your expectations.  Regarding the charges, we apologize for any confusion or error that may have occurred.  We will investigate the matter and take appropriate action to ensure that it does not happen again.  We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely,The Oaks Hotel Management

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Overall Rating

Overall Rating
( 621 Reviews )
396
147
34
13
31

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