Portillo Realty Group

Hours

Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM

Chamber Rating

4.6 - (15 reviews)
13
0
0
2
0
Read Our 15 Reviews

Chamber Rating

4.6 - (15 reviews)
13
0
0
2
0
  • Cindy Stewart

    Dan is amazing. I had never bought and sold a house by myself. He was essential to making the process understandable, easy and with little stress. He always responded timely to calls and questions. If you ever need a great agent. Call Dan.
    Feb 18th, 2024

  • Elyse Rigolfi

    Working with Dan has been a breeze. I have worked with Dan both as a purchaser and as the seller for both off-market and on market transactions. We plan on many more transactions together in 2024! He and his team are diligent, fair and knowledgeable. Definitely a resource and champion for sellers navigating probate or off-market. Highly recommend working with Dan as a trusted advisor and ethical agent.
    Jan 10th, 2024

  • Honorato Jugo

    Everything was top notch. All we really had to do was sign the paperwork. Dan took care of the rest. Good job from start to finish.
    Dec 14th, 2023

  • Marilyn Watt

    Anyone who has bought or sold a home knows how stressful it can be. Try buying and selling at the same time with a bank that will not finance you unless you sell, and sellers who will not accept your offer on contingency! My ability to successfully navigate such challenging circumstances had so much to do with my realtor, Dan Portillo: A consummate professional, always upfront, and always calm. Indeed, Dan is very cool under pressure, which is exactly what one needs in the L.A. real estate market. Throughout our journey, Dans nearly 30 years experience was evident as he was able to communicate possible scenarios and paths of least resistance as circumstances changed. He understood how to price my property to attract a large pool of buyers and then how to keep our chosen buyer interested. Dans interpersonal skills were invaluable in communicating with all parties, including the buyers realtor, the escrow company, my loan officer and of course, me. Like many, my greatest investment was and is my home and so, it is vital that I trust my realtor. Dan Portillo is one of those individuals who knows how to handle high stakes deals that benefit his client.
    Feb 25th, 2024

  • Sheldon Elias Schiffer

    While Dan may be your advocate when selling your home, as a buyer of a property on the other side of the coin, in my opinion he and his client breached a detail of the agreement we signed. The California Association of Realtors Residential Purchase Agreement document is a binding agreement. On line 7E it states the following: "If the Property is a condominium or located in a common interest development, Seller shall be responsible for securing or providing any such items for Association amenities, facilities and access." The condo he sold to us has an HOA that sells keys, fobs and remotes to residents without taking a deposit. These access items are property of the homeowner. His seller who he represented did not provide him with all of the access keys to the amenities of the condominium that he sold to us. At the closing, there were no garage remotes delivered by him or his clients, nor were there any keys to any of the amenities, both of which are required in line 7E. Days after closing, he delivered one remote and provided funds to purchase a second, but the amenities keys were never delivered, and no funds were provided to purchase the amenity keys, only enough for the one remote, contrary to what he states in his response below. His reference to a Venmo payment for any keys that we would need is inaccurate. The Venmo payment was only just enough to pay for one garage remote, and not the several amenity keys. His rationalization that you can read below that this issue was not brought up during the inspection is legally irrelevant, and no mention of absent keys are found in the disclosures. The Residential Purchase Agreement states in black and white on line 7E exactly what was to have been delivered at the closing. Neither he nor his client were present at the closing, nor were the amenity keys. No exceptions were included in the Purchase Agreement for said keys or remotes in section 3P. And, keys and access are not items a prospective buyer can obtain to "inspect." Keys, fobs and remote must remain in the possession of the buyers' agent (for obvious reasons concerning security and liability). Now months later, I still have no amenities keys from his client nor him even after bringing this to his attention through our agent. The contract remains breached. It is a minor issue in the overall scheme of the purchase, but one that reveals an unwillingness to tend to details, and it leaves a bad taste in the memory. Getting those keys is not just an expense, it is an 80-minute round trip drive to the HOA manager that I should not be burdened to take. I strongly advise you to hold Mr. Portillo and his sellers to the contract closely if you choose to do business with him. Hold him to the details or it may cost you in time or funds. Closings where the sellers are not present gives sellers some advantage, therefore beware of doing that with this agent. Details matter, and while he and his client managed to escape this deal not fulfilling every requirement at relatively little cost to me, we are still happy with our property in the end. Doing business with Mr. Portillo is not a deal breaker, but a beware maker. Investment real estate is a personable business. The sale on the property was for 460K. His take was 5-6% or at least $27,600. $100 for keys is less than .4% of his take. A tiny fraction that I will not forget. I will be buying more investment properties in the future, but not from him if I can avoid it, and he won't be representing me or my friends if my opinion and facts are to be considered.
    Jun 9th, 2023

Read Our 15 Reviews

About
Portillo Realty Group

Portillo Realty Group is located at 21 Miller Alley Suite 210 in Pasadena, California 91103. Portillo Realty Group can be contacted via phone at 800-615-1120 for pricing, hours and directions.

Contact Info

  •   800-615-1120

Questions & Answers

Q What is the phone number for Portillo Realty Group?

A The phone number for Portillo Realty Group is: 800-615-1120.


Q Where is Portillo Realty Group located?

A Portillo Realty Group is located at 21 Miller Alley Suite 210, Pasadena, CA 91103


Q What is the internet address for Portillo Realty Group?

A The website (URL) for Portillo Realty Group is: http://www.portillorealty.com/


Q What days are Portillo Realty Group open?

A Portillo Realty Group is open:
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM


Q How is Portillo Realty Group rated?

A Portillo Realty Group has a 4.6 Star Rating from 15 reviewers.

Hours

Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM

Ratings and Reviews
Portillo Realty Group

Overall Rating

Overall Rating
( 15 Reviews )
13
0
0
2
0
Write a Review

Cindy Stewart on Google

image Dan is amazing. I had never bought and sold a house by myself.
He was essential to making the process understandable, easy and with little stress. He always responded timely to calls and questions. If you ever need a great agent. Call Dan.

Business Response on Google Mar 10th, 2024
Thank you Cindy for the opportunity to work with you on multiple occasions, I appreciate you and your continued support.. thank you!

Elyse Rigolfi on Google

image Working with Dan has been a breeze. I have worked with Dan both as a purchaser and as the seller for both off-market and on market transactions. We plan on many more transactions together in 2024!
He and his team are diligent, fair and knowledgeable. Definitely a resource and champion for sellers navigating probate or off-market. Highly recommend working with Dan as a trusted advisor and ethical agent.


Honorato Jugo on Google

image Everything was top notch. All we really had to do was sign the paperwork. Dan took care of the rest. Good job from start to finish.


Marilyn Watt on Google

image Anyone who has bought or sold a home knows how stressful it can be. Try buying and selling at the same time with a bank that will not finance you unless you sell, and sellers who will not accept your offer on contingency! My ability to successfully navigate such challenging circumstances had so much to do with my realtor, Dan Portillo: A consummate professional, always upfront, and always calm. Indeed, Dan is very cool under pressure, which is exactly what one needs in the L.A. real estate market. Throughout our journey, Dans nearly 30 years experience was evident as he was able to communicate possible scenarios and paths of least resistance as circumstances changed. He understood how to price my property to attract a large pool of buyers and then how to keep our chosen buyer interested. Dans interpersonal skills were invaluable in communicating with all parties, including the buyers realtor, the escrow company, my loan officer and of course, me. Like many, my greatest investment was and is my home and so, it is vital that I trust my realtor. Dan Portillo is one of those individuals who knows how to handle high stakes deals that benefit his client.


Sheldon Elias Schiffer on Google

image While Dan may be your advocate when selling your home, as a buyer of a property on the other side of the coin, in my opinion he and his client breached a detail of the agreement we signed. The California Association of Realtors Residential Purchase Agreement document is a binding agreement. On line 7E it states the following: "If the Property is a condominium or located in a common interest development, Seller shall be responsible for securing or providing any such items for Association amenities, facilities and access." The condo he sold to us has an HOA that sells keys, fobs and remotes to residents without taking a deposit. These access items are property of the homeowner. His seller who he represented did not provide him with all of the access keys to the amenities of the condominium that he sold to us. At the closing, there were no garage remotes delivered by him or his clients, nor were there any keys to any of the amenities, both of which are required in line 7E.
Days after closing, he delivered one remote and provided funds to purchase a second, but the amenities keys were never delivered, and no funds were provided to purchase the amenity keys, only enough for the one remote, contrary to what he states in his response below. His reference to a Venmo payment for any keys that we would need is inaccurate. The Venmo payment was only just enough to pay for one garage remote, and not the several amenity keys.
His rationalization that you can read below that this issue was not brought up during the inspection is legally irrelevant, and no mention of absent keys are found in the disclosures. The Residential Purchase Agreement states in black and white on line 7E exactly what was to have been delivered at the closing. Neither he nor his client were present at the closing, nor were the amenity keys. No exceptions were included in the Purchase Agreement for said keys or remotes in section 3P. And, keys and access are not items a prospective buyer can obtain to "inspect." Keys, fobs and remote must remain in the possession of the buyers' agent (for obvious reasons concerning security and liability). Now months later, I still have no amenities keys from his client nor him even after bringing this to his attention through our agent. The contract remains breached. It is a minor issue in the overall scheme of the purchase, but one that reveals an unwillingness to tend to details, and it leaves a bad taste in the memory. Getting those keys is not just an expense, it is an 80-minute round trip drive to the HOA manager that I should not be burdened to take.
I strongly advise you to hold Mr. Portillo and his sellers to the contract closely if you choose to do business with him. Hold him to the details or it may cost you in time or funds. Closings where the sellers are not present gives sellers some advantage, therefore beware of doing that with this agent. Details matter, and while he and his client managed to escape this deal not fulfilling every requirement at relatively little cost to me, we are still happy with our property in the end. Doing business with Mr. Portillo is not a deal breaker, but a beware maker.
Investment real estate is a personable business. The sale on the property was for 460K. His take was 5-6% or at least $27,600. $100 for keys is less than .4% of his take. A tiny fraction that I will not forget. I will be buying more investment properties in the future, but not from him if I can avoid it, and he won't be representing me or my friends if my opinion and facts are to be considered.

Business Response on Google Jun 15th, 2023
Sheldon, sorry to see that you chose to write this claim about my team, it tells me either you were not privy to the information being sent to Your Agent that you selected to represent you or you are intentionally making false claims because I have never made such a statement to you, your agent or any person I have conducted business with in 29 years. We did not represent you in the transaction. The agent you Chose to represent you received the seller’s disclosure forms where the seller disclosed to you the quantity of keys they had in their possession and that they did not have extra keys or fob since they did not live in the unit. Those disclosure forms were returned by Your Agent with signatures indicating you read and approved during your due diligence period you had to review or reject sellers disclosure of not having extra items you noted above. The seller provided you the following at close of escrow, a common lobby key, unit key, mailbox key, working fob, garage remote and I also dropped another brand new garage remote personally a few days after, plus without being asked by Your Agent or seller, I sent Your Agent Venmo funds after the close so you can also use that to order whatever else you wanted. If you would have reached out prior, I would have happily communicated this to you, even shared text logs, photos of the items personally delivered by me and the Venmo transaction to Your Agent. Thank you

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Overall Rating
( 15 Reviews )
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0

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