Jon Shepherd - State Farm Insurance Agent

I have worked with Jon and his team for years, and have always had excellent and timely customer service; whether processing claims, responding to requests, or meeting to ensure I have the right coverage.
Apr 2nd, 2023

My family has been with Jon for ever Jon and his staff has always given the best customer service. They are always so helpful and nice..
Sep 9th, 2020

Been going to Jon Shepherd for years. Nothing but great communication and customer service!
Apr 17th, 2020

Jon and his entire staff are very friendly, efficient and professional. Catrina Campbell-Kenney.
Mar 1st, 2018

This office seems incapable of performing the most basic tasks required, such as sending insurance cards, or consolidating multiple bills into one bill. This has proven the case over and over again over several years. State farm has a confusing business model anyways, with the agents seemingly doing nothing but referring a person to the main 800 numbers but the few things they are supposed to do are done poorly at this particular agency. I would use a different company or at least a different office.
Mar 17th, 2014