The Elite Maids

Gill was great. They cleaned my place in 1 hour. Thanks
Dec 3rd, 2023

excellent service on time cleaning thanks to the team
Nov 19th, 2023

Excellent service. Friendly staff. Clear communication
Nov 14th, 2023

Kind of a rude service company. They just hang up on if you don't fit their needs that kind of rude. Maybe they are just too busy for new clients.
Jun 13th, 2023

This company is a complete fraud and scam. They wear slob wear, not white uniforms. Their "Elite" maids have zero training, common sense, no basic English language, nor any ability to follow directions, even when repeatedly demonstrated. I hired them to wet clean a kitchen, top to bottom, including any dishes, jarred food, surfaces of walls, appliances and cabinets, and interior of kitchen cabinet sink and drawers from sawdust from a contractor. I asked them to bring N95 masks to wear, non-toxic / natural / unscented soap, but I had to provide masks, dish soap, buckets, cleaning brushes, sponges, small brooms, dustpans, AND mops. They only brought rags. Not one bucket. Not only could they not understand directions, they required training on how to wash dishes and how to work from top to bottom so falling saw dust wouldn't land on clean dishes and food containers. Gloria wouldn't get down to wet mop the interiors of the cabinets covered in dust. From standing, she literally waved a dry rag over the dust. I had to train them how to clean. They had no mop so had to use rags. Brought no scrub brush. I worked side by side with them because they essentially needed a sitter to observe and train them. I got 3 times the amount of work done than both of them combined... They would wash dishes with their hands, literally throwing water on the dishes, table, and floor, and I had to stop them from making a mess and had them use sponges. Gloria put open bottles of olive oil, vinegar, & jars of dry spices into buckets of soapy water, destroying my food, instead of simply wet wiping with rags, while Adriana was outside washing dishes, but then putting lids on wet jars to trap moisture inside. Perfect if you want to create mold. No sense that dishes need to dry first. I had to stop them time after time from destroying my property. I called the company to ask them to leave who didn't answer or respond, so I asked Gloria to leave since she was destroying my things, and had Adriana tidy up and paid her a big cash tip to please leave. I filed a complaint with the company who originally booked the job for $65 for 30 mins, or $130 an hour. They really owe me about $575 for staff training workshop, my time, and my cleaning supplies. I needed pros, not untrained recent emigres. I needed help, not a soap opera of lazy fraud. Huge waste of my time.
Mar 2nd, 2024