SPENGA Pasadena

Maia M _{on Google}

Feb 27th, 2023

I started coming to SPENGA in 2019 shortly after they opened. Ive enjoyed the classes and the instructors are all great, but my experience today was pretty disappointing. When I showed up there were no iPads to check-in on and no front desk staff to manually check-in people. With no way to check-in there were no bike assignments and so we werent able to see our zones during the spin portion of the workout. Since there were no other staff present other than the instructor, this also meant there was no one to clean equipment after each portion of the class. In the end, some very nice members volunteered to help out our instructor, Joanna, by monitoring the front door after class had started to let-in any late-comers before locking the doors and also cleaning the equipment we used during the workout. Its pretty shameful that this is the type of service and treatment that paying customers would receive.
I really appreciate Joanna for maintaining her composure and still leading us through our workout despite these circumstances. Joanna is an amazing instructor and she deserves all the kudos for everything she has done to make workouts at SPENGA truly rewarding. Joanna has given each of us so much support on our fitness journeys and its disappointing that she wasnt given the support to do her job today as I know she is one of the reasons that has made SPENGA such a worthwhile experience for myself and others.

Pilla Gastelo _{on Google}

Jan 22nd, 2023

Listen the workout is fun, Joana is amazing. I have a big problem with their customer service and inconsistency. I was a member for a year and the turn around with both instructors and personnel is high. Havent been in months keep getting charged and they claim its because of policies but they never follow their own policy when it comes to retention. I just want to stop being charged $200 a month for something I dont go to anymore and no one ever gets back to you. Havent been in since October, why is this still an issue in February. The high turnaround is an issue because what one person tells you is going to change the next week because its a new person.

Glenn Payne _{on Google}

Dec 5th, 2022

One of the best workouts I've ever done. The combination of cardio, strength and flexibility allows you to het everything you need from a workout in one hour.

cindy schnuelle _{on Google}

Oct 25th, 2022

I had done HIIT workouts for years. After experiencing a couple of injuries I had to seek out another kind of workout. So happy that I discovered SPENGA! 20 minutes of spin (easy on the knees)- 20 minutes of weight training and 20 minutes of yoga. I have to say that the yoga will likely take me longer to master
than the first two:-) Long story short - I love it! Look forward to going to each class. Staff is helpful. Great selection of class times to fit my schedule. Looking forward to getting stronger and more fit.