24 Hour Fitness

The new hours of opening at 8 am on weekends is very lame. Now I can't work out on weekends. So much for being a "24 hrs" fitness.
Apr 8th, 2024

Besides being UNDERGROUND in earthquake country, it's a decent gym.
Mar 3rd, 2024

Outdated, no parking, no staff, filthy.
Feb 24th, 2024

Been going here for about 3 years. For the most part the general parts are clean. Its an older gym and not really updated. But today. I went to get in the hot tub and its gotten so bad. The cleanliness was awful. Look and the slush on the floor and build up in the hot tub. I also told the staff. I hope it gets a good deep clean soon. It has gone down hill and I hope it gets better
Feb 18th, 2024

If there was an option not to give a star, I would give zero to this god-forsaken place. Last Wednesday, 02/28/24, I spoke to the manager Tony and asked if he can waive 3 months of my monthly membership since I haven't been to the gym during those months. My grandma had been horribly ill at Cedar Sinai and has been recently placed in a hospice facility and I was one of her primary caregivers. I am too stressed out and emotionally drained that I forgot to freeze my gym membership. He told me he can't waive the fees but can give me credit for the month of March as long as I settle my balance. I told him I can't afford it right now. When I was about to hang up the call, he asked me if I want to freeze my membership for the meantime, I told him I need to figure things out but will call back. Fast forward to today 03/04/24, I spoke to another manager Charlotte who said that in order for her to freeze my membership I have to pay my outstanding balance. I told her what Tony told me but she claimed that's not what Tony said. When I asked if she can reconsider since I have been a member since 2019, she said she's "sorry" but I should have known to freeze my membership if I can't afford to rack up unpaid fees. Yeah like I could have foreseen that my grandma is gonna be really sick and taken to hospice to spend the rest of her dying days. I've been through a revolving door of team members from this branch but I've never been treated this badly until now. Good riddance to this place and its unempathetic management!
Mar 3rd, 2024