A-Car

Not one to put a bad review after a bad experience but this was absolutely disappointing. Suffered my first major accident Friday morning at 5am, called AAA for a tow and within 10 mins, a tow truck from A-Car came. Managers and staff had absolutely no empathy, I asked questions to figure out solutions but they just kept raising their voice and talking to me like I was incompetent on the matter, considering its my first time going through this. This location isnt opened on the weekends to release vehicles so they charged me two additional days but I find it convenient that they remain open to receive cars that are crashed during the weekend. After paying their ridiculous fees of $175 a day plus additional fees, my bill came up to $1k+ for 4 days. They still gave me attitude and made me wait two hours at home to receive my vehicle. Only decent thing I will say is that they did not charge me an additional day because I tried to take my car out on day 4 but it was late in the day. I just hope this gets to the staff to just be more emphatic towards your customers situations, not everyone is an expert on collisions and what to do afterwards.
Apr 9th, 2024

Mar 27th, 2024

Tragic place to visit.
Dec 6th, 2023

Great job
Oct 18th, 2023

Lied about showing up....tried to bill 2x
Sep 17th, 2023