Tory Burch

Amazing place for woman It was our second purchase and the same it was so nice Staff was friendly and very cute They answered for all our questions! We got present with our purchase I love Tory Burch atmosphere and ideology Thanks guys! We will come back
Feb 25th, 2024

First of all, I love Tory Burch shoes and purses!!! Just had an awful experience with the PALO Alto, CA store. Order a Christmas gift to be shipped to me. The box was in terrible condition and sneakers dirty. I can only assume I was a return item. To me when I order Tory Burch I have high expectations with the shopping experience. I want the same experience I get from Louis Vuitton
Jan 2nd, 2024

this store sales person like to play game with customers. Horrible experience.
Nov 18th, 2023

I was grateful to be able to exchange my perfume when I opened the box and it was the wrong one! The kind staff helped me find the right one, even though it is now discontinued, which is terrible news to me.
Oct 21st, 2023

I was treated very rude today. Me and my mom were standing in line under the sun (100 degrees) to wait to enter the store. The associates kept telling us they just need a few minutes to let us in. We have been waiting and waiting. When its our turn, the lady just told us they are at full capacity and they care closing. We will have to leave. I totally understand that they were short staffed or they were closing, but I would really appreciate that they can tell us at the beginning instead of just telling us to wait. But when I complained it to another lady, she said do you want to come in and take a look? So it looked like they can let the last customer in. This is the second time I was treated poorly by tory burch associates. I would never come back.
Jun 25th, 2023