The Palomino

It was a great experience during my 2 years of living here. The staffs here Ericka (now Valnea) and Martin are super helpful and friendly and they take care of any issue asap. The building is always in excellent condition.
Dec 26th, 2023

Martin and Ericka are the two building managers and they are lovely people. They were always very helpful and kind. Any issues were promptly attended to. I greatly appreciated their efforts to build a very welcoming community there.
Oct 20th, 2023

This apartment complex is a standout for two reasons: Ericka and Martin. Sure, the place is modern, sleek, and has some nice amenities, but it is those two who make living here such a treat. Never would I expect the building manager to respond in 3 minutes at 10:30 PM when our fridge broke, but sure enough Ericka did and we had access to a backup fridge in minutes to save our food. Not only that, but Martin swapped the dead unit out the next morning. They both go above and beyond to keep everything running smoothly and add some conveniences whenever possible. Packages & mail are secure and smooth, and the rooftop is always well maintained. It would be nice if there were a gym here considering it's called "luxury," but since I have access to one it doesn't matter to me.
Sep 5th, 2023

I enjoyed my year of living here. Ericka and Martin are super helpful and friendly and they will take care of any issue you have in no time. They keep the building in excellent condition. It's in a great location with many good restaurants just a 5 min walk away. The rooms aren't the biggest but it's laid out well to make use of the space. Definitely one of the best places to stay in the area.
Aug 8th, 2023

I've been staying in Alta for about 2 months now, and I can confidently rate 5 stars to the staffs at this property - Martin and Ericka are super helpful when anything went wrong and extremely efficient in dealing with those problems! High recommend it to anyone who would like to live in Palo Alto!
Mar 31st, 2023