Birdeye
-
2479 Bayshore Rd Suite #175
, Suite #175
Palo Alto, California 94303 - (800) 561-3357
- Website
Hours
Chamber Rating
-
Jaxson Wearing
I had a good experience getting my platform up and running with the help from the onboarding team, especially as I am not great with tech, they helped me from my level and I learnt the software easily. Thanks guys
Jul 4th, 2023 -
brady diller
WARNING Birdeye Extremely Unethical Company: When consumers search for a business there business profile ratings are filtered to only show the highest ratings so it appears businesses have no bad rating (1 OR 2 Stars) but in reality they have them and some have a lot and they are on the site but are not reflected in the overall rating deceiving the American consumer. DO NOT TRUST THERE REVIEWS nor should any business that has actuact integrity sign up for this service with this company. SHAME. ****Responding to Business Reply**** emailed person and never heard back. This unethical business practice was confirmed by their company support team. Everything stated is 100% true. DO NOT DO BUSINESS WITH Birdeye!!!!!
Jul 4th, 2023 -
Andreas Haas
Not great in contact or answering emails. 1800 listed on Australian website is incorrect and comes up as a cancelled number. Completely oversold on product.
Jul 2nd, 2023 -
Priti Bhakta
Sunny helped me a lot for my account and he has gone out of the way to help me . I really really appreciate this .
Jul 1st, 2023 -
Foey Shio
Great system and good onboarding team.
Jun 30th, 2023
About
Birdeye
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.
Services
- Reviews,Listings,Webchat,Social,Surveys,Ticketing,Insights,Benchmarking,Online
- Reviews,Customer
- Reviews
Languages
- English
Payment Methods
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Birdeye?
A The phone number for Birdeye is: (800) 561-3357.
Q Where is Birdeye located?
A Birdeye is located at 2479 Bayshore Rd Suite #175, Suite #175, Palo Alto, California 94303
Q What is the internet address for Birdeye?
A The website (URL) for Birdeye is: https://birdeye.com/
Q How big is Birdeye?
A Birdeye employs approximately 20+ people.
Q What days are Birdeye open?
A Birdeye is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Q How is Birdeye rated?
A Birdeye has a 4.9 Star Rating from 2155 reviewers.
Hours
Ratings and Reviews
Birdeye
Overall Rating
Overall Rating
( 2155 Reviews )Jaxson Wearing on Google
I had a good experience getting my platform up and running with the help from the onboarding team, especially as I am not great with tech, they helped me from my level and I learnt the software easily. Thanks guys
brady diller on Google
WARNING Birdeye Extremely Unethical Company: When consumers search for a business there business profile ratings are filtered to only show the highest ratings so it appears businesses have no bad rating (1 OR 2 Stars) but in reality they have them and some have a lot and they are on the site but are not reflected in the overall rating deceiving the American consumer. DO NOT TRUST THERE REVIEWS nor should any business that has actuact integrity sign up for this service with this company. SHAME. ****Responding to Business Reply**** emailed person and never heard back. This unethical business practice was confirmed by their company support team. Everything stated is 100% true. DO NOT DO BUSINESS WITH Birdeye!!!!!
Andreas Haas on Google
Not great in contact or answering emails. 1800 listed on Australian website is incorrect and comes up as a cancelled number. Completely oversold on product.
Priti Bhakta on Google
Sunny helped me a lot for my account and he has gone out of the way to help me . I really really appreciate this .
Foey Shio on Google
Great system and good onboarding team.
Overall Rating
Overall Rating
( 2155 Reviews )Write a Review
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