CWF Rubber Flooring, Inc.

cat wang _{on Google}

Apr 21st, 2020

Beware! They deliver SO late. Shop around and you will find their prices are not even good. It was an expensive lesson for me to learn. Received rubber flooring a month after. I already purchased at ete (fast, honest and cheaper) and installed and still didnt receive cwf. DO NOT ORDER FROM THEM.

Yuli Leon _{on Google}

Jan 29th, 2020

😉

모사드 _{on Google}

Jul 31st, 2019

Very kind and convenient ^^

Aud Ball _{on Google}

May 25th, 2018

If I could give a zero, I would. On CWF (Cartweel Flooring) Flooring's web site, the heavy duty 26 oz Dilour showed that the three colors that could be ordered were blue, brown and green (picture and description), In the drop-down, the options were blue, green or Walnut. I selected walnut, thinking that the drop-down was incorrect and that I would get brown. I sent the company a communication (it was a weekend and they were not answering their phone) via their site link stating the issue and telling them that I wanted brown. We also called them the following Monday to ensure that they knew we wanted brown, and would have cancelled the order if we found out it was going to be walnut, but again no answer. Three days later (still no email or phone communication from the company) we received the order at our house and it is Walnut. Two more emails and two more phone calls and they finally picked up. The only way that we can remediate the problem is to send the carpet tiles back, pay for shipping and also pay for a 20% restocking fee. The bottom line is that they take no responsibility for inaccuracies on their web site or their poor customer service. In this day and age, to find an online company that is this bad is surprising. I could not recommend them to anyone.