EcoWater Palm Springs

eco water hector , great service
May 29th, 2023

We had John Arguilez come out and replace our filters on our RO system. He's customer service was outstanding. He was funny, courteous and very knowledgeable. He spent time going over how to care for our water softener as well as the RO system. He walked me through each step of the filter replacement so that I could do it myself next time if I so desire. Never did he try to oversell services. On the contrary, John let me know that the membrane should not need to be changed for another 3 years for the RO system and the softener should not need serviced for 2 more years. On top of that he made sure to explain that he's just a phone call away should I have any questions or require future service. We're so happy we chose Ecowater!
Jun 21st, 2022

John made a service call to diagnose and repair a blank screen on softener. The unit came with the house and had been operating fine. John found a long low voltage wire was the culprit. Some corrosion at ground level connections and even inside the wire insulation was a concern. John removed and replaced the whole run of wire. A difficult task involving threading the new wire under cement and under the house. He also gave me an orientation on operation and maintenance of the unit. Prior owner did not leave any manuals so this was welcome. After the softer maintenance was completed he checked the drinking RO water unit. Five years since install and time to change the charcoal and RO membrane. Another orientation on this unit from John was appreciated. I like that his company has records for the address for installation and no maintenance since. John cleaned up after both jobs and all is working great now! A pleasant experience with a guy who seems to enjoy what he does! Thank you John.
Jul 18th, 2021

The Installation was very smooth and it took 4.5 hours as promised. The service was great and the Technician Oscar Barron was very cooperative, knowledgeable and explained us on how to maintain the system and troubleshoot.
Jul 15th, 2021

Great jobe. And wonderful professional attitude
Jun 29th, 2021