Spencer's Restaurant

Flagrantly breaking the law by not allowing children in their restaurant. I hear they are being sued as a result of this. They are idiots if they think they will win.
Apr 10th, 2024

No children under 12 allowed
Apr 10th, 2024

Apr 9th, 2024

It was our familys favorite place to eat for only a short period. Their food is good, but after being pushed out by a bigger party a couple of times, we realized there was no point in making a reservation here as we literally had to argue with the manager to get the outside seating we had reserved. We had some important guests from out of county with us, and it was a terrible experience having to argue with them to get a table outside, which is where we had made the reservation. They pushed us to the awkward spot where it was not inside nor outside, stating that they had to give the table we had reserved to a bigger party. We gave them another chance but had another similar experience. Not going back anymore.
Apr 8th, 2024

This shouldnt happen at a classy sophisticated restaurant. Out of a party of 15, my wifes chicken dinner never arrived. The waiter said the order had been lost in the kitchen and offered to provide a glass of wine as she waited. The dish arrived 30 minutes later, just as the rest of us completed the dinner When the bill arrived I was shocked to see the chicken and wine still on the bill. I notified the waiter and he said hed check with the manager. He returned and said his manager would waive the wine but not credit the chicken. I said this was unacceptable and asked to see the manager. About 15 minutes later the waiter returned and said the manager had waived half the meal price and if I still wanted to talk to her, she wouldnt be available for another two hours. Its a matter of principle. When that happened the meal should have been comped immediately. It never should have required two different trips by the waiter to get approval. And then for the manager to refuse to come see us unless we waited an additional two hours is horrible customer service. It was a 34$ chicken dish and to cause this drama over 17$ just showed a total lack of accountability and professionalism at primarily the management level. Its a shame as the food was very good and the atmosphere terrific, but that was wiped away for all 15 of us due to that lack of leadership and professionalism
Apr 6th, 2024