White Oak Orchids

I have been an orchid boarding customer of White Oak (formerly Brookside) for over 10 years. In the past they have provided excellent service and plant care. However in the past year, plant care has really deteriorated and communication is slim at best. Plants that die are replaced without communication and sometimes with lesser varieties. It has been a gradual decline that accelerated over the last 12 months culminating in a horrible mealy bug infestation during which they continued to deliver infested plants to my home. I contacted them and expressed my concern and they gave me perfunctory instructions about how to treat my plants myself and then I never heard from them again. After knocking myself out to decontaminate my plants including destroying the blooms when the "just spray them with alcohol" didn't effect the elimination, they assured me it was "under control" but just last week delivered me yet another infested plant. Sorry White Oak, I have asked to be contacted many times, and other than your lovely delivery person, I have heard nothing from management that would give me confidence you are addressing the serious problem or that you even care. Now all my houseplants, including prize gardenias, are infected because of you. I'm done.
Mar 15th, 2021

Sep 14th, 2018

I have been boarding orchids at White Oak Orchids for about five years and have been delighted by the service. WO calls before delivery of any of my plants that are blooming and delivers them to my front door. When the plant is done, I simply telephone, put the orchid out by the front door and it's picked up. It's like Boarding School or Summer Camp for orchids I have all the pleasure of blooming plants and none of the  dormant care. I've never had a bug or a problem.Elaine M.
Apr 2nd, 2012

WARNING: DO NOT ORDER ORCHIDS FROM THIS PLACEI received a Phalaenopsis Equestris orchid yesterday and was extremely disappointed in the quality of the plant. I am an avid orchid lover and grow many different varieties. When I received the plant the roots were shredded up and was no longer packed in the dirt container. Half of soil material was gone. The plant was half dead with no flowers. It was a very miserable plant. I could have gotten the same plant at Home Depot in better condition for less. I contacted White Oak Orchids this morning and spoke to the owner Scott. To my dismay, the guy didn't even apologize for situation. He stated I should have read the terms and conditions and plants shipped from them should look like that. Wow, really!!! I received this as a gift from my brother. This was the first time my brother has ever ordered from a place like this and he was charged $40. What a total rip-off. If you plan to buy orchids, don't buy it from this place because you will be disappointed and the owner is such a jerk that I wonder how is business is still up and running in this economy. There are better places out there and they are so much more helpful. I will be reporting him to the better business bureau.
Mar 29th, 2012

Three well maintained greenhouses with an enormous selection of orchids from common to exotic varieties including an incredible selection of miniatures and many, many specimens mounted on bark or similar media. No enthusiast should miss White Oak, but call ahead to make sure staff is available to assist you since this is a large and busy operation.
Jan 10th, 2012