Alexander Cadillac

David Gee _{on Google}

Aug 10th, 2022

First time experience with Alexander Cadillac GMC primarily to purchase a new part and was a positive smooth experience, and they had the part in stock.
The dealership has a very nice new facility and I had a nice chat with Tyler C a sales consultant, I wasn't looking for a new car, but discussed some of my families history as a GM family from Detroit headquarters. I'd be happy to work with Tyler if/when I am in the market for a new car or truck.

Kiana _{on Google}

Sep 17th, 2022

Super disappointed in the customer service at Alexander Cadillac. I called this dealership on Sunday around 12:30pm, looking for a GMC Yukon. Julian Arisrizabal answered the phone and confirmed they had one on their lot. I told him that I lived 2 and a half hours away and if he was willing to show me the car. He said yes, and proceeded to send me pictures via text messages. I kept him updated on my ETA, because there was alot of traffic on the freeway.
I arrived 30 minutes before closing time, and Julian was not enthusiastic about showing or selling the car. He kept mentioning that his Manager and himself want to go home because it was late (close to 4pm). He was gave me a ridiculously low offer on my trade in, and refused to work with a universal federal credit union of my choice, only offering to finance through their company (GM financial or something similar). All I heard was nothing but excuses of why he couldn't work with me and he and his manager wanted to go home.
When I called him earlier in the day and explained what car I was looking for, and how far away I was willing to drive to purchase a car, he should have said it would have been too late to make a deal, or stuck to his word about selling me the car.
Needless to say, I purchased a Tahoe in Thousand Oaks and glad I didn't try to negotiate with Julian.
If you ever need to buy a car, I recommend that you DO NOT come to Alexander Cadillac of Oxnard. Customer service is horrible!!!

J. Fautt _{on Google}

Jul 17th, 2022

Just what you would expect from Cadillac.....well done!

Dennis Fandey _{on Google}

Jun 28th, 2022

Their Auto Collision Center is the best
I will never go to anyone else to repair my cars. Over the years they've had to repair my Mountaineer, Sonata, Suburban and my Saturn.

Gregory Thoma _{on Google}

Jun 27th, 2022

The Service and Sales staff is professional in every way . Great team.thanks for all you do every time .