FedEx Office Print & Ship Center

The worst Fedex. There is one (older) member of staff that should have been let go LONG ago. I avoid this branch at all times.
Oct 31st, 2023

Grumpy man
Sep 4th, 2023

The management is very rude. The person who takes the packages is looking to find an issue out of nothing. UPS & USPS most of the time have better pricing and customer service. 10% of my packages go through FEDEX and every time it is a pain.
Sep 2nd, 2023

This is a long dumb story. I went to pick up a package that was shipped under someone else's name for the company I work for. I was hoping I could pick it up with the information I had. The woman who helped me looked at my ID, said it didn't match the name on the shipping label, and asked for the tracking number, which was reasonable. I spent some time on my phone and eventually pulled up the tracking number. When I showed it to her, she asked for my ID again, and then told me it didn't match the shipping label so they couldn't give me the package. When I started to explain the obvious, why did you ask me for a tracking number when it wouldn't fulfill your requirements to release the package to me, a very unfriendly coworker with a seriously bad attitude started telling me about how they have rules, which up until then I thought I was following. He was very rude, acting like I was trying to break the rules. UPS gets customer service, these guys think they are doing you a favor.
Jul 7th, 2023

More bad service from George this week. Went to get a passport photo for our 2 year old. He looks at her and says he can't do it. Tells us there's a "corporate policy" not to do passport photos for kids under 2 because they can't sit still. There's no one else in the store at the time. She's not a rambunctious kid. "Can you give it a try she'll certainly sit still." No go, corporate policy. "Come on man, really you're gonna make me drive somewhere else because you won't get out the camera?" Now he gets mad. Let's me have it. I ask for the phone number to call "corporate" to complain. He refuses to give it to me: "now you've pissed me off!" he yells. We drove to CVS in Lafayette. My daughter sat perfectly still. Looked up passport photos on FedEx site; maybe such a policy exists but nowhere I could find.
Nov 5th, 2022