El Pollo Loco

Apr 2nd, 2024

Mar 31st, 2024

cashier went beyond the service.
Mar 17th, 2024

Horrible service and food, The cashier was Karen and she honor her name. She is young Hispanic pale woman, maybe sound 25-27 years old. Very shorten bossy tone of voice and face like if she was smelling feces. I proceed tolerate because my kids were hungry and its the only stop before jumping in the fast track heading home to Riverside. After taking my order, I was skipped three times and one order order the same thing than me. Tacos dorados, and Karen again and asked how long it will take she said we are waiting on your tacos dorados. But she made no effort to check if they were coming or why the hold up. At the end once we hit the food. Tacos were burnt and disgusting, the taste was like if they were boiled days ago. I always try to avoid eating out because of this. Nasty food and service. My flautas are 10 times better than this tacos dorados. I will wait longer in the road and cook my own. Never coming back to this place.
Feb 26th, 2024

I ordered the carnitas combo and the meat was a bit old but to my surprise the taco was super spicy! That is the first time I've had carnitas tacos that were spicy! Nowhere did I see that it claimed to be spicy! What if I had a allergy to spicy food? I don't like spicy food, my mouth was on fire after a bite or two. I can't enjoy food or taste it when my mouth is burning! The women working there were not professional, I felt ignored. One lady started to speak in her native language which I find to be very rude! The guy/young man was nice. He was the one who took my order.
Feb 19th, 2024