ACE Skin Care Massage

Hello, Wes. Thanks for your feedback. We appreciate our customers' feedback because that’s how we can improve our management and services. Our masseurs are very professional and well-trained and works hard to serve our customers. And I also wanted to let you know we've taken the bad elements you've mentioned in your review to heart. We will do our best to improve our service skills.We do have a policy in store to not ask for gratuity. We will investigate what happened, find out who was working the front desk at that time, and make sure the behavior does not continue. We are truly sorry for that and in no way support that behavior. We always put customer service in the first place, strive to improve customer service skills, and try our best to provide the best massage experience.

Hello, Bobby. Thank you very much for your comment. We are looking forward to serving you and thank you for your support. I'm pleased we were able to make things better and I hope we see you again soon.