Kitchen Story Oakland
-
5422 College Ave
Oakland, CA 94618 - 510-922-9443
Hours
Chamber Rating
-
ANGIE GONZALEZ
Apr 8th, 2024 -
Coleen Cho
Outdoor seating available. Food was really great. Be sure to get there early because there's always a crowd!
Apr 6th, 2024 -
Ingrid Daniela Farfn Martnez
Apr 4th, 2024 -
Navneet Rao (Nav)
Mar 30th, 2024 -
Endi
Title: Disappointing Experience at Kitchen Story OaklandMy recent visit to Kitchen Story Oakland left much to be desired. Upon arrival, we were greeted by an Asian server named Ed, who informed us that we needed to input our names into the tablet for seating. After waiting for approximately 35 minutes, we approached the staff to inform them that we were ready to be seated. To our surprise, we were told that we needed all four members of our party present to be seated at a table for four, despite being only three at the time. Despite explaining that my sister was parking the car and that my pregnant wife and elderly mother needed to sit due to health concerns, we were rudely told to wait for the fourth person.Once my sister arrived, we waited an additional 35 minutes to be attended to. My wife, who was feeling lightheaded due to her pregnancy, asked for a soda, only to be told to wait. The service was incredibly poor, and to add insult to injury, we discovered that a 20% service charge was automatically included in the bill, regardless of the quality of service received.Overall, my experience at Kitchen Story Oakland was highly disappointing. The lack of consideration for guests' needs and the poor service overshadowed any positive aspects of the meal. I Honestly, I only went to that place because my wife had invited me and had spoken highly of that restaurant. The truth is, I wouldn't go back even if they paid me. I would not recommend this restaurant to others based on my experience.
Mar 27th, 2024
Contact Info
- 510-922-9443
Questions & Answers
Q What is the phone number for Kitchen Story Oakland?
A The phone number for Kitchen Story Oakland is: 510-922-9443.
Q Where is Kitchen Story Oakland located?
A Kitchen Story Oakland is located at 5422 College Ave, Oakland, CA 94618
Q What is the internet address for Kitchen Story Oakland?
A The website (URL) for Kitchen Story Oakland is: http://www.kitchenstoryca.com/
Q What days are Kitchen Story Oakland open?
A Kitchen Story Oakland is open:
Sunday: 9:00 AM - 3:00 PM
Monday: 9:00 AM - 2:30 PM
Tuesday: 9:00 AM - 2:30 PM
Wednesday: 9:00 AM - 2:30 PM
Thursday: 9:00 AM - 2:30 PM
Friday: 9:00 AM - 2:30 PM
Saturday: 9:00 AM - 3:00 PM
Q How is Kitchen Story Oakland rated?
A Kitchen Story Oakland has a 4.3 Star Rating from 469 reviewers.
Hours
Ratings and Reviews
Kitchen Story Oakland
Overall Rating
Overall Rating
( 469 Reviews )ANGIE GONZALEZ on Google
Coleen Cho on Google
Outdoor seating available. Food was really great. Be sure to get there early because there's always a crowd!
Ingrid Daniela Farfn Martnez on Google
Navneet Rao (Nav) on Google
Endi on Google
Title: Disappointing Experience at Kitchen Story OaklandMy recent visit to Kitchen Story Oakland left much to be desired. Upon arrival, we were greeted by an Asian server named Ed, who informed us that we needed to input our names into the tablet for seating. After waiting for approximately 35 minutes, we approached the staff to inform them that we were ready to be seated. To our surprise, we were told that we needed all four members of our party present to be seated at a table for four, despite being only three at the time. Despite explaining that my sister was parking the car and that my pregnant wife and elderly mother needed to sit due to health concerns, we were rudely told to wait for the fourth person.Once my sister arrived, we waited an additional 35 minutes to be attended to. My wife, who was feeling lightheaded due to her pregnancy, asked for a soda, only to be told to wait. The service was incredibly poor, and to add insult to injury, we discovered that a 20% service charge was automatically included in the bill, regardless of the quality of service received.Overall, my experience at Kitchen Story Oakland was highly disappointing. The lack of consideration for guests' needs and the poor service overshadowed any positive aspects of the meal. I Honestly, I only went to that place because my wife had invited me and had spoken highly of that restaurant. The truth is, I wouldn't go back even if they paid me. I would not recommend this restaurant to others based on my experience.
Overall Rating
Overall Rating
( 469 Reviews )Write a Review
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