Not Your Average Cleaners

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.9 - (63 reviews)
60
1
0
0
2
Read Our 63 Reviews

Chamber Rating

Verified Member
4.9 - (63 reviews)
60
1
0
0
2
  • Monica Vaduva

    They do give you discount for writing (of course good) reviews online. Hence the 5 stars reviews. First 2 cleanings were ok (definitely not great, but ok) , then cleanings decreased in quality and attention to details is gone. Price is very high for what it's done. Apparently they set a smaller amount of money as monthly fee in my account so now, after 1 y they decided to TAKE THE MONEY BACK FOR THE WHOLE CLEANINGS because of their mistake ! A considerable amount of money has been withdrawn from my bank account. I could have been more understandable in different circumstances and ways of negotiating and understanding their mistake but definitely not agree with anybody abusing my card just because they have access to it. BEWARE
    Mar 14th, 2024

  • Susan Martinez

    The cleaning crew arrived on-time and they were well-prepared with all of their own supplies and tools. They paid great attention to detail, and they were extremely courteous and professional. I would not hesitate to use Not Your Average Cleaners or to recommend them to friends.
    Mar 14th, 2024

  • Hallie Gamboa

    The whole process start to finish was seamless- they were very responsive about scheduling, flexible with my dates and times, and left our house looking great. The attention to detail in the kitchen was especially appreciated. We are so happy with the work they did and are looking forward to next month!
    Mar 1st, 2024

  • Noa Golan

    They did a great job! They were on time, cleaned out house beautifully, were very professional and quite fast. Would definitely recommend!
    Feb 3rd, 2024

  • Megan Schlieser

    They do a great and thorough job, they are responsive, and communicate well. They were responsible and responsive to my needs and requests. I hired them twice, the second time being for a move- out clean. They do an impeccable job!
    Dec 17th, 2023

Read Our 63 Reviews

About
Not Your Average Cleaners

Not Your Average Cleaners offers top-notch cleaning services to Oakland, CA and the surrounding areas. We are expertly trained and offer one-off cleaning, weekly cleaning, monthly cleaning, post construction/band/big event cleanups and more. We cater to residential settings and can work around your schedule and availability. Our cleaners are certified professionals who utilize the best techniques and equipment in the industry. Contact us for a detailed list of our services or to schedule an appointment today by calling us at 510-735-8720.

Contact Info

Questions & Answers

Q What is the phone number for Not Your Average Cleaners?

A The phone number for Not Your Average Cleaners is: 510-735-8720.


Q Where is Not Your Average Cleaners located?

A Not Your Average Cleaners is located at 330 Adams St. APT 206, Oakland, CA 94610


Q What is the internet address for Not Your Average Cleaners?

A The website (URL) for Not Your Average Cleaners is: https://www.nyacleaners.com/


Q What days are Not Your Average Cleaners open?

A Not Your Average Cleaners is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Not Your Average Cleaners rated?

A Not Your Average Cleaners has a 4.9 Star Rating from 63 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Not Your Average Cleaners

Overall Rating

Overall Rating
( 63 Reviews )
60
1
0
0
2
Write a Review

Monica Vaduva on Google

image They do give you discount for writing (of course good) reviews online. Hence the 5 stars reviews.
First 2 cleanings were ok (definitely not great, but ok) , then cleanings decreased in quality and attention to details is gone. Price is very high for what it's done.
Apparently they set a smaller amount of money as monthly fee in my account so now, after 1 y they decided to TAKE THE MONEY BACK FOR THE WHOLE CLEANINGS because of their mistake ! A considerable amount of money has been withdrawn from my bank account. I could have been more understandable in different circumstances and ways of negotiating and understanding their mistake but definitely not agree with anybody abusing my card just because they have access to it. BEWARE

Business Response on Google Mar 16th, 2024
Hi Monica,Thank you for your feedback. We have no hidden fees - - that is false. I found that you were undercharged for over 6 months (this is reflecting the quote you agreed to over a year ago), so I charged the difference. You are obligated to paying the amount in the quote that you agreed to. I'm not sure how this is much of a disagreement because you agreed to the quote.I mentioned that we do not negotiate our rates but if you think we could improve our cleanings we are more than happy to fix those issues for you. It was clear that you were trying to get a better rate for a lower quality cleaning, which, although understandable, is not a service that we offer. We pride ourselves on giving a top tier clean and we don't settle for anything less.

Susan Martinez on Google

image The cleaning crew arrived on-time and they were well-prepared with all of their own supplies and tools. They paid great attention to detail, and they were extremely courteous and professional. I would not hesitate to use Not Your Average Cleaners or to recommend them to friends.

Business Response on Google Mar 13th, 2024
Hey Susan! So glad we were able to satisfy your cleaning needs!! We appreciate your business.

Hallie Gamboa on Google

image The whole process start to finish was seamless- they were very responsive about scheduling, flexible with my dates and times, and left our house looking great. The attention to detail in the kitchen was especially appreciated. We are so happy with the work they did and are looking forward to next month!

Business Response on Google Feb 12th, 2024
Thank you Hallie! So glad you're happy with the cleaning 😊

Noa Golan on Google

image They did a great job! They were on time, cleaned out house beautifully, were very professional and quite fast. Would definitely recommend!

Business Response on Google Jan 22nd, 2024
Thank you Noa!!

Megan Schlieser on Google

image They do a great and thorough job, they are responsive, and communicate well. They were responsible and responsive to my needs and requests. I hired them twice, the second time being for a move- out clean. They do an impeccable job!

Business Response on Google Feb 13th, 2024
Thank you Megan!!

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Overall Rating

Overall Rating
( 63 Reviews )
60
1
0
0
2

Write a Review

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