F45 Training Oakland Uptown

May 23rd, 2023

May 23rd, 2023

My partner and I just had my first class at F45 Oakland, and wow, Alex and Imani are the real deal! The atmosphere is friendly and inviting. The clientele looks to be a good mix of regulars and new people (like myself). The trainers are high-energy and the workouts are efficient. Also very cool to have such a highly involved owner-operator who clearly takes pride in the business. 10/10 would recommend!
May 23rd, 2023

May 23rd, 2023

I writing this in hope that anyone that joins the fitness studio is very mindful about communications with the accounting/membership department. I verbally changed my membership status once and had to call again because it was never changed. So I spoke TWICE to the same person asking for a downgrade and twice they failed to change and over charged me for services I didn't use The classes and instructors are great very challenging, the community of clients super nice and supportive like a little family eh!! but I just can't handled the lack of follow through with accounting, don't play with my money because its not cheap. I cancelled and didn't even ask for a refund for next two weeks.. HA that would have been a rabbit hole Im sure.. If you ever need to modify your membership or make a change BEST to email, because the accounting team has very selective memory of who they speak or what about, which rubs me very raw.. Otherwise GREAT fitness studio if you are into group training. Definitely check it out!
May 23rd, 2023