Rockridge Day Spa

Recently went in for my 2nd massage at the spa and I loved it!! Great staff all the way around. Will be making this my go to spa in the area!!
May 11th, 2023

Apr 13th, 2023

Full disclosure I have not gotten a service here before BUT my car got broken into a few blocks away and the women here were super amazing and gave me a sample kit of skin care (since all my skin care was stolen) and I cried happy tears. Thank you ladies!! 12/10 nice people!
Apr 9th, 2023

Am so happy with the red carpet facial I received last week. My GF was too. Our skin is glowing!! Our estheticians were very well trained and knowledge of products and what was appropriate for our skin types. loved the light therapy too. Last year, I had a facial here with similar results with a different esthetician. Nice to see the consistency and that the management has such good training practices. Looking forward to returning here every few months!!
Mar 29th, 2023

Yesterday was my first time going to this spa. I tried going last weekend, but my appointment was canceled (by them) at the last minute and rebooked for yesterday. I had a brow lamination done. During the treatment, I asked if a burning sensation was normal, and the person treating me said yes. I was a bit skeptical but decided to trust her judgment as the expert. I had to tell her I felt INTENSE burning more than twice during treatment, and she wiped some of the excess product but it didn't make much of a difference. After almost 24 hours, all the skin around my eyebrows looks extremely red and burned, and even contact with water is painful. I suspect this is a chemical burn. She gave me a cream to put on, but applying it is equally painful vs. calming. The whole area is VERY red, very sensitive right now, and very visible. Not sure what went wrong, I've had this same treatment done twice at a different place, and I never had such reaction.The technician was very nice and professional, so I won't share her name here, I just hope she can learn from this.  This is just unacceptable and very disappointing.
Mar 11th, 2023