Motorsport Designs - PPF | Wraps | Tint | Coatings

Bobby W _{on ChamberofCommerce.com}

Feb 25th, 2024

This company likes to hide behind their waivers when the jobs don’t go right. I don’t know what happened to this company. This is the second vehicle I brought in for ceramic coating and PPF. The first time was in July of 2022 and went without a hitch. Israel and his workers were top notch, and I even wrote a positive review for them. On this last round, the whole experience was the exact opposite. I don’t know what happened to have such a complete, disappointing 180…new workers or something?
In February 2023, I brought my wife’s brand-new Porsche Macan in for the same treatments, PPF on the front and ceramic coating on the rest. I thought things were going smoothly until we picked up the car and there were a couple of blotches/blemishes and lines like a long hair stuck under the PPF. The car is black in color, and you can really see the imperfections. I don’t know anyone who would like to have to look at these imperfections in their paint job on a brand-new car. We were not happy with it and Israel explained that the PPF they used, was a smaller/narrow type and was the only type available at that time, and that they had to do extra stretching of the material, and this is why the imperfections were there. He said that a manufacturer was coming out with a larger/wider type and that they would redo the PPF when it came in. He said that they allow one redo for every customer at no charge. This was reasonable to me so we decided to wait on the larger type of PPF to come in and Israel would contact us for scheduling. I even brought my Yukon in for a detail job in August 2023 but the PPF for my wife’s car was not in yet. Finally, Israel said that the material was in and after a lot of back and forth he gave us a date of Friday, January 26, 2024, to drop-off the car. We did so, he made us sign some waivers and explained that he was doing this for free and that the car would be ready for pick-up the next day. The next day we picked up the car in the afternoon. Israel was not there, but I believe it was his business partner Noel who brought the car up. I was shocked to find some type of white spray overspray all over the front of the car and windshield and the car was filthy dirty. As for the PPF, it looked a lot worse than the previous one that was on there and there was already lifting of the PPF near the headlights. I know we did not wash the car before we brought it in, and I am not saying they should have to wash it, but I would think that if you were working in this profession that would be a given. Anyways, we felt as if they just ripped off the old PPF and slapped on a new piece because they were angry that they were doing it for free. Not sure if that is what they were thinking but it sure felt that way. I voiced my displeasure to Israel; he kept saying his business partner would contact me but never did. Finally, after the back and forth with Israel, I am fed up and requested a refund or some kind of compensation, but his response was that because we signed a waiver that they’re not responsible for the poor job. Anyways, bad experience here. Out $3000 to$4000 just to have a PPF that must be redone or removed and who knows if the ceramic coating is done correctly. Another company, who chooses not to get involved, said that everything was done poorly and that they could not believe that Motorsports Design would return the car to us in this condition. They also said that the larger PPF has always been available and that we were most likely lied to. I really hate to write such a negative review, but can you really blame me? The pics speak for themselves and the screenshot of Israels response speaks volumes to his integrity. If they could have been honest in the beginning and just admitted that the job might be over their skill level and that the PPF might not come out good probably would have avoided this whole fiasco. I WOULD NOT USE THIS PLACE AGAIN EVEN IF THEY OFFERED SERVICES TO ME FOR FREE!

Joseph Magallanes _{on Google}

Dec 15th, 2023

Amazing service and AMAZINGLY great work! Highly recommend anyone who needs tints, wraps, or slap installation to get it done here!

rex nicolas _{on Google}

Dec 7th, 2023

This place is amazing. Great customer service. Great quality work. I had four my vehicles done here already are definitely recommend this place

Michael Wong _{on Google}

Dec 18th, 2023

I highly recommend Motorsport Designs for all your cars aesthetic and functional add-on needs. The staff is very friendly, professional, and most importantly, knowledgeable. My visit to the shop came about by referral and I am furthering that referral to the general public with my personal review of the shop.
I had my windows tinted and the shop took time to provide me with all the necessary information so that I could choose the best option for my needs.
While a tint was my only service, the shop provides a multitude of other protective and functional features to keep your car in show-room condition and upgrade its performance.
The work was quality. With window tinting, in general, slight nuances are unavoidable. I am about details and I was pleased with the results. Pricing was fair and overall turnaround time was relatively quick. Appointments are highly recommended to meet your own timing. The shop is located in an industrial portion of Oakland, so access to the shop is away from the congested street. For all your aesthetic car needs, Motorsport Designs is a major go!