T-Mobile Authorized Retailer
-
936 Diablo Ave
Novato, California 94947 - 415-897-1586
Hours
Chamber Rating
-
AsHat SelfieStick
They did their best for my major strings-attached deal in my switch from my well-beloved android to my so-far-so-good iPhone. Cant blame a staff dealing with other customers that were hostile for that process being a nightmare.
Dec 31st, 2023 -
yvonne
Great costumers service, so you need help with your phone ask the great costumers service and they will ablige
Dec 3rd, 2023 -
Joanna Jones
Signed up for a promotion that wound up causing headaches and expenses that were above what was promised.
Nov 24th, 2023 -
Chuy Gonzalez
The guys here are totally unprofessional. One of them looked like they were drunk or high on the job, and started spewing nonsense. I just had a simple bill question that took way longer than it needed to while they were chatting it up. I'd recommend going to the next T-Mobile store, no matter how far away it is.
Oct 5th, 2023 -
Martha Brein
I came into this store expecting at least standard customer service, and received below average. I was working with someone young man who was completely inattentive to me and playing on his phone. It took me several times to get his attention while my phone was being setup, and my apple account was messed up. There were screaming and profanities being tossed around from what I assume was the break room, and it seemed like the only competent employee was a young woman who was helping out another customer. I decided to become friendly with her and that customer instead, seeing as the gentlemen who was helping me was either new or just high.
Sep 19th, 2023
About
T-Mobile Authorized Retailer
Visit the T-Mobile store in Novato and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 936 Diablo Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 415-897-1586
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile Authorized Retailer?
A The phone number for T-Mobile Authorized Retailer is: 415-897-1586.
Q Where is T-Mobile Authorized Retailer located?
A T-Mobile Authorized Retailer is located at 936 Diablo Ave, Novato, California 94947
Q What is the internet address for T-Mobile Authorized Retailer?
A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-novato-ca-94947-5248?utm_source=google&utm_medium=lastmile&utm_campaign=5248
Q How big is T-Mobile Authorized Retailer?
A T-Mobile Authorized Retailer employs approximately 20+ people.
Q What days are T-Mobile Authorized Retailer open?
A T-Mobile Authorized Retailer is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is T-Mobile Authorized Retailer rated?
A T-Mobile Authorized Retailer has a 4.1 Star Rating from 100 reviewers.
Hours
Ratings and Reviews
T-Mobile Authorized Retailer
Overall Rating
Overall Rating
( 100 Reviews )AsHat SelfieStick on Google
They did their best for my major strings-attached deal in my switch from my well-beloved android to my so-far-so-good iPhone. Cant blame a staff dealing with other customers that were hostile for that process being a nightmare.
yvonne on Google
Great costumers service, so you need help with your phone ask the great costumers service and they will ablige
Joanna Jones on Google
Signed up for a promotion that wound up causing headaches and expenses that were above what was promised.
Chuy Gonzalez on Google
The guys here are totally unprofessional. One of them looked like they were drunk or high on the job, and started spewing nonsense. I just had a simple bill question that took way longer than it needed to while they were chatting it up. I'd recommend going to the next T-Mobile store, no matter how far away it is.
Martha Brein on Google
I came into this store expecting at least standard customer service, and received below average. I was working with someone young man who was completely inattentive to me and playing on his phone. It took me several times to get his attention while my phone was being setup, and my apple account was messed up. There were screaming and profanities being tossed around from what I assume was the break room, and it seemed like the only competent employee was a young woman who was helping out another customer. I decided to become friendly with her and that customer instead, seeing as the gentlemen who was helping me was either new or just high.
Overall Rating
Overall Rating
( 100 Reviews )Write a Review
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