Crooked Oak at Loma Verde Preserve

Mar 30th, 2024

We are a resident here and want to recognize Luis the maintenance manager. He always reaponds quickly and always does great work!!
Nov 30th, 2023

I would like to give Luis the Maintenance Man a 5 Star review he is the Best Maintenance Man there could be I have called Luis on several maintenance requests he is Very Prompt very efficient at his work always has a smile on his face and very pleasant and always makes me laugh even if I have had a bad day so Thank u Luis for making my Stay here pleasant I will miss u when I leave
Sep 20th, 2023

Helen has been incredibly helpful through the leasing process. She is very meticulous about all the details I've let her know regarding the apartment so that it's ready when I move in. I truly appreciate how engaging she is and that she has even taken the time to provide restaurant recommendations. Thank you Helen!
Aug 23rd, 2023

It's been 8 months since we moved and management refuses to return our calls and emails about our final bill. They double charged us amenities for over a year, tried to raise our rent four times in 2022 (to a total of over $500 than we were paying the year before, they started dropping off a rent increase notice almost every month towards the end of us living there) After months of frustration I finally got to speak to the office manager and was assured that we would be refunded the amount for being overcharged for rent and amenities. While they did refund some of this they still owe us about $1000 in overpayments and continue to ignore us and had the audacity to send us to debt collectors after we called and emailed multiple times trying to settle things. They sent us a bill and are claiming we paid less than half of what we did for our security deposit. And now the debt collectors are claiming we owe almost three times the amount that we were sent on our final disposition statement where they also tacked on a late fee to attempt to rip us off yet again. Beyond that we shared our wall with someone who would beat the walls, slammed our doors and outside with rocks, followed me down the stairs ranting threats, and management wouldn't even answer our emails or address any of our concerns. We couldn't feel safe leaving our own apartment and constantly had our apartment smell like cigarette smoke that was leaking in as well. The back stairs that allowed a quick walk to the parking lot were unsafe for over a year and never fixed, which meant that walking to the parking lot took much much longer. Which was hugely frustrating. This company is shady, and I do not recommend living here. The one thing I will give them is their maintenance guy was great. Super nice guy, always on top of thing. I wish him the best!
Jun 29th, 2023