First Citizens Bank

I Never have any issues with the bank. Great online presence and sell works amazing. Do all my banking digitally.
Jan 19th, 2024

Seems very confused. Maybe I came on a bad day.
Jan 3rd, 2023

Dec 2nd, 2020

Aug 30th, 2020

I am a disabled Veteran (lost my left leg). There are times such as now when the prosthesis causes sores on the residual limb which makes getting around both difficult and painful. The employees know the I have this problem. My fiancee whom they have seen many times, went to the bank today with a deposit and the debit card to get a little cash for the weekend. By mistake she typed the wrong PIN number in the machine and it kept tthe card. No one would give her back the card, even though she reminded them of my missing leg etc. So I asked her to ask someone in the bank to call me so they could verify that I am the account holder. They refused to call me and said they didn't care how difficult it was for me to physically get to thr bank, they were not giving her the card. I then called the bank and talked to someone with a foreign accent who basically said, come in and sign to get the card back or we'll just keep it. I told them what I thought of their non-bending policy and their obvious lack of respect for Veterans. I am closing the account in this very uncaring and unpatriotic Bank. All reading this and having an account at this unAmerican institution should close their account as well.
May 4th, 2013