Dr. Marjan Banooni, MD

Dr. Banooni always takes her time with me, listening closely and approaching whatever is happening from all angles. Consistently kind and thoughtful, sharp and knowledgeable, I will continue to be her patient for years to come. The end. (She's the best!)
Oct 28th, 2017

First time seeing her. She was very patient, attentive and took her time with me. I shared a lot of concerns about all of the untimely deaths that had occurred in my family so that she knew how serious I was about my health. After my examination, pap, she was unable to find my IUD strings. She requested an ultra sound, which I persistently got in the same day to get one by telling the rep that I would drive to whatever location that could get me in that day. I got in (Thursday) I assumed that I wouldn't hear back from her that day (although that was definitely wanted because I wanted to know ASAP what the results were) the next day, I called and they took a message for me that I called and wanted to know if surgery was needed. She called back later the evening I missed the call because I was working. She said you give her a call which I did but the office was closed 30 minutes after she called. This is now Friday. The lady said that they were open on Saturday so she might call. Of course that didn't happen so i now had to wait all weekend to know something. Seeing that this was going to be a challenge, I called back on Monday and asked that she call me at work because I needed to know what the results were. The lady verified my work number without me having to give it to her. To my surprise, 5 minutes before the office closed, the doctor called and left another message to give her a call? When? And where I'm thinking because she said ut Luke I had her home or cell number. No call at work. So i remembered that I had access to the portal and sent her a message on there VERY upset at this point, demanding that I find out about my health. Her immediate response was her being defensive and then said that i could change doctors???? That right there was shocking and appalling to hear a DOCTOR respond to a scared and concerned patient. At my job when we run out of mashed potatoes and I'm getting cursed out from a guest because of it, I'm apologizing like crazy and comping things from the bill. I responded by saying that since she would suggest something like that, I feel that is exactly what I should do and that is to change doctors and I never heard back from her. In 50 years of me being in the world and going to doctors, I've never had one to respond like that and to be so dismissive.
Aug 30th, 2018