Chamber of Commerce

      T-Mobile

      ( 152 Reviews )

      T-Mobile
      • 5300 Lankershim Blvd #125
        North Hollywood, California 91601
      •   818-505-1434
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (152 reviews)
      92
      15
      1
      5
      39
      Read Our 152 Reviews

      Chamber Rating

      3.8 - (152 reviews)
      92
      15
      1
      5
      39
      › ‹
      • Miss Jaxen

        Horrible customer service the staff gave my grandmother a run around and didnt help her set up her phone or let her pay her bill. I wouldnt recommend this location at all.
        Mar 23rd, 2024

      • M A

        Very nice indeed. Super clean, great staff. Only slight drawback is can be tricky finding a spot to park.
        Mar 12th, 2024

      • SunShine McWane

        Oh god this experience at this place has been so bad for so long. I know the manager "doesn't care" but I'm trying to get out of a domestic violence situation. She had me pay my bill but REFUSED to give me a SIM card for my new phone. My baby's dad destroyed my cell phone. After begging and BEGGING T Mobile to give me a new phone, they finally did, however, they REFUSED to give me a SIM card so the new "cell phone" is useless because they refuse to give me a new SIM card. The manager had her employee say, "well let's pay the bill 1st and we'll TRY to get a SIM card". So basically, the manager KNEW she was NOT going to give me a SIM card but wanted to see what last bit of money they could get out of me. Look, I know this manager doesn't have a conscious or anything, but I have a baby and I can't afford a babysitter so basically, I can't work anymore and this "manager" took my last bit of money KNOWING she wasn't going to give me a SIM card for my "cell phone" so my new cell phone is useless. I can't even work anymore, even if I get a babysitter because I don't have a working cell phone. If you jump 1 hoop/obstacle they will just invent a NEW obstacle. IF you can avoid T Mobile please do. They will make you pay the bill but REFUSE to help you even after your bill is all caught up.
        Mar 9th, 2024

      • David Petrosyan


        Mar 3rd, 2024

      • Cornelius Cannon

        I gave this North Hollywood store. A good story
        Jan 30th, 2024

      Read Our 152 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in North Hollywood and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 5300 North Lankershim Blvd 125 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 818-505-1434.

      Q Where is T-Mobile located?

      A T-Mobile is located at 5300 Lankershim Blvd #125, North Hollywood, California 91601

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-north-hollywood-ca-91601-8573?utm_source=google&utm_medium=lastmile&utm_campaign=8573

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.8 Star Rating from 152 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby T-Mobile Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 152 Reviews )
      92
      15
      1
      5
      39
      Write a Review

      Miss Jaxen on Google

      image Horrible customer service the staff gave my grandmother a run around and didnt help her set up her phone or let her pay her bill. I wouldnt recommend this location at all.

      Business Response on Google Mar 22nd, 2024
      Hi Miss Jaxen! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      M A on Google

      image Very nice indeed. Super clean, great staff. Only slight drawback is can be tricky finding a spot to park.

      SunShine McWane on Google

      image Oh god this experience at this place has been so bad for so long. I know the manager "doesn't care" but I'm trying to get out of a domestic violence situation. She had me pay my bill but REFUSED to give me a SIM card for my new phone. My baby's dad destroyed my cell phone. After begging and BEGGING T Mobile to give me a new phone, they finally did, however, they REFUSED to give me a SIM card so the new "cell phone" is useless because they refuse to give me a new SIM card. The manager had her employee say, "well let's pay the bill 1st and we'll TRY to get a SIM card". So basically, the manager KNEW she was NOT going to give me a SIM card but wanted to see what last bit of money they could get out of me. Look, I know this manager doesn't have a conscious or anything, but I have a baby and I can't afford a babysitter so basically, I can't work anymore and this "manager" took my last bit of money KNOWING she wasn't going to give me a SIM card for my "cell phone" so my new cell phone is useless. I can't even work anymore, even if I get a babysitter because I don't have a working cell phone. If you jump 1 hoop/obstacle they will just invent a NEW obstacle. IF you can avoid T Mobile please do. They will make you pay the bill but REFUSE to help you even after your bill is all caught up.

      Business Response on Google Mar 8th, 2024
      Hi SunShine! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      David Petrosyan on Google

      image

      Cornelius Cannon on Google

      image I gave this North Hollywood store. A good story

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 152 Reviews )
      92
      15
      1
      5
      39

      Write a Review

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