Bank of America (with Drive-thru ATM)

Jonathan McClintic _{on Google}

Mar 18th, 2024

Nice clean and large bank. Friendly and quick tellers.

Tigran Khachaturyan _{on Google}

Mar 15th, 2024

Good bank and good team

Adnan Khan _{on Google}

Jan 23rd, 2024

Nice to have you in a little while

Betty Harris _{on Google}

Jan 16th, 2024

Teller was very helpful and friendly,and fast

Blue Dahlia _{on Google}

Mar 24th, 2024

A Branch Worth Visiting
It feels so good to walk into a branch of a huge financial institution and get treated like you matter, despite not having the size account that some branches equate with how much you should matter.
This Bank of America location is like a breath of fresh air. I was surprised when I realized that Steven Lindorojas, the branch manager, was the one to come out and speak to me during a recent visit here. I had asked to speak to a banker because of a deposit issue I had after visiting the bank the previous day.
He listened carefully, was interested, engaged, explained several things really well, and deftly handled the issue for me, giving me great relief!
Its not just that he solved my problem; its the manner in which he engaged with me. He exudes professionalism, but he presented a humble, down to earth, empathetic quality that was much appreciated
And Steven isnt the only reason for my 5-star review of this branch because as mentioned, I had visited the bank the previous day. For all of a couple of seconds, their power went offline. The manner in which several bank associates attended to the customers waiting for service was really noteworthy. They spoke to each of us in such a personable manner to explain what was happening and how long we might have to wait, which luckily wasnt long at all.
I think what Im trying to say, is that unlike many bank branches Ive visited, at this BofA I felt seen, heard and appreciated for being a customer. I would drive out of my way to return to this location if I needed assistance with something.
Hopefully my review will be one of many that shines a light on management style that appeals to the average customer.
I saw a lot of bad reviews for this location, but I can only speak for how I experienced my two visits here. It always comes down to who a customer interacts with at any business, large or small.
I thank Steven Lindorojas and his staff for my very pleasant experiences visiting their branch. I think Steven is a perfect example of how to do it right, and he apparently sets a good example.