Galpin Mazda Service

Expensive but professional
Oct 29th, 2023

Chris Archer in the service department is a rock star!!
Aug 25th, 2023

The service is always comprehensive, on time and reliable. Edward has always been keeping me updated whenever I schedule for a service appointment. One time I had a bad battery which was still under warranty and they accommodated my request to have it replaced even when their schedule was full. Always provided reliable car service whenever I leave my car for maintenance
Aug 4th, 2023

Attentive, a bit expensive. Gave me a lyft ride home then one back to get car
Jun 24th, 2023

My recent visit to Galpin Mazda was remarkable, largely due to the exceptional service provided by my advisor, Danny. From the moment I arrived, Danny's professionalism and commitment to excellence were evident, setting a new standard for customer service. Danny welcomed me with genuine warmth, making me feel valued as a customer. He attentively listened to my concerns about my vehicle, ensuring every detail was noted. His ability to explain complex automotive procedures in simple terms was particularly impressive, making the service process transparent and understandable. What truly set Danny apart was his dedication to going above and beyond. He kept me regularly updated on my cars service progress, displaying a proactive approach in managing my automotive needs. This not only saved me time but also provided peace of mind knowing my vehicle was in capable hands. Additionally, Danny's customer service skills were exceptional. He remembered my preferences from previous visits, ensuring they were met during this service. His efforts to personalize the experience, along with thoughtful gestures like a comfortable waiting area and refreshments, were highly appreciated. Dannys thoroughness extended to a meticulous review of the service completed, ensuring I understood all aspects of the work done on my car. He also provided valuable advice on maintaining my vehicle's performance, highlighting his extensive knowledge and commitment to customer care. In conclusion, my experience at Galpin Mazda, thanks to Danny, was outstanding. His expertise, attention to detail, and genuine care for customers truly made a difference. I left not only with a well-serviced car but also with the confidence of having a reliable and exceptional service advisor at Galpin Mazda. Thank you, Danny, for an unparalleled service experience!
Dec 3rd, 2023