Macy's

Macy's has really gone down in service and quality. I ordered a Waterford Crystal bowl for a bridal shower. I ordered online for store pickup yesterday. I was given the item with no bag. The top of the box was ripped. I asked for a new one and they did not have one. When I got to the car, I looked at the bowl. The label on the front of the bowl was half a label and the paper wrapping the bowl was a mess. Can you imagine if I didn't look at the box or I had them wrap it for me??? I had to go back to work, so I couldn't go back in. There was no way I was going to give that as a gift. The shower was today. I checked other Macy's stores to see if I could find another one. They only had one in Brea. I went ahead and ordered it to pick up before closing time. I live in Irvine so it was a pain to have to drive all the way to Brea. I returned the other one. I am a former employee of Macy's and can't believe that they would sell something in this condition. Especially an item that is not cheap. I was very disappointed and honestly I don't want to shop at Macy's anymore.
Apr 5th, 2024

Mar 27th, 2024

OH NO ! My wife and I popped in here on Saturday to buy a pair of standard pillowcases for the guest bedroom.....nothing fancy. All we could find was their home brand for $95. TOO RICH FOR US !
Mar 24th, 2024

The lady at the men's department approached and asked us if we needed help. She said she could take the stuff we were carrying to the cashier to save. She walked us to the fitting rooms and checked for all the sizes we needed. She's very helpful.
Mar 22nd, 2024

Great people, I found a great suit coat on sale, about 65% off.
Mar 21st, 2024