Flower Child

My recent experience at Flower Child Newport Beach was incredibly frustrating. I called in a to-go order and was told it would be ready in 20 minutes. Upon arrival, the cashier easily found my order and charged me. However, after waiting another 20 minutes past the pick-up time, my food still wasn't ready. A male employee inquired about my order, only to say it wasn't even in the system. The cashier who initially took my order then informed the manager that it was placed under the wrong name. To my surprise, the food had apparently been sitting on the counter for 30 minutes already! The manager simply handed me the cold food without any apology or offer of compensation. By the time I got home, my meal was inedible. This entire experience was a mess. The communication breakdown between staff, the long wait despite a call-in order, and the lack of any apology or attempt to rectify the situation were deeply disappointing. I would strongly advise anyone considering Flower Child Newport Beach to manage their expectations and be prepared for potential delays and mishandled orders.
Apr 5th, 2024

Dietary restrictions: Great vegan options!!
Apr 2nd, 2024

Mar 16th, 2024

went in today to grab lunch with a friend and we decided to get takeout. i got the mushroom bolognese and the gluten free mac and cheese as a side. the portions were tiny for the price. my full size bolognese portion was basically the same as my mac and cheese side, just put into a bigger box. the portion sizes for dine in seemed much bigger than what we got. i took ONE bite out of my food before taking the picture to send to a friend. tasted below average too. absolutely not worth it.
Mar 16th, 2024

My first time at your restaurant! Staff was attentive and food was fresh and delicious! Any way they could include pita bread or sourdough as an added item if requested?
Mar 15th, 2024