AAA Newport Beach Insurance and Member Services

Kudos for Tiffany M. A+ She was professional, attentive and very efficient. She resolved my issues (transferring documents and membership from another state) within 10-15 minutes! Highly recommended!!!!! AAA. A+
Apr 4th, 2024

We try to do a transfer vehicle today and the person that was helping us was a Indian lady how I know that because she actually have the audacity to ask the ethnicity to the guy that was transferring a car to us and she didn't even acknowledge us we are Hispanic , everything that we say was wrong on her point of view telling the guy that don't trust us SHE WAS saying that infront of us I have never felt so annoying and the racism from anyone more that her , you should train them more on racism and ethic so unprofessional. It was all her , her problem with her with us , not even the guy the actually owner of the vehicle had problems with us. She made the whole uncomfortable
Mar 6th, 2024

Terrible customer service. Angel and Jared are quick to hang up on someone when they dont know an answer or transfer you to a line that leads nowhere. Ive asked to speak with their manager multiple times and instead get transferred back to the main line. I love AAA insurance but this office is unfortunately incompetent.
Jan 11th, 2024

Awful/rude/lazy staff at this location
Nov 6th, 2023

Excellent and informative service in the licensing department.
Oct 17th, 2023