Burt's Pharmacy and Compounding Lab - Newbury Park

Everyone is caring and kind. They also provide medical supplies and beautiful clothing. The best pharmacy in the Conejo Valley.
Apr 4th, 2024

Staff is always amazing. I love how they know your name when you walk in.
Apr 3rd, 2024

Aug 5th, 2023

I called to pick up needles for another prescription I have. But they stated I need to have a prescription with them to puck it up. CA Law clearly states and allows pharmacies to sell needles and syringes to adults age 18 and older without a prescription. There is no limit on the number of syringes an adult can buy. People may lawfully possess syringes for personal use in California. They clearly don't know the law unfortunately.
Apr 17th, 2023

Wanted to support this local pharmacy over the past nine months, but they are way too expensive and meds we need are NEVER in stock. We have to go off-dose and the Dr. at UCLA has to keep writing new/different prescriptions to accommodate what Burt's has in stock at any given moment. Today was the last straw. We were told the meds were back-ordered last week and they would fill the prescription when the meds came back in stock and let us know by Friday. They never called last week and today when we called them, they said it was still back-ordered and for US to call back again in a week and every week after that if necessary. We asked if they could please just fill the prescription when they get the meds and call us to pick it up, but they said NO! That their waiting list was just too long, so WE had to remember to call them (after a week's time) to fill the order and hope that we called in time to get the meds before they ran out again. Horrible attitude and customer service. Transferred the prescription to Walgreens after that call and THEY said that they will call us when the meds are received (in FOUR days) AND the prescription is filled so we can drive through and pick up this week...
Aug 3rd, 2023