Wakatobi Japanese Grill Hibachi and Sushi

Hours

Thursday:
12:00 PM - 11:00 PM
Friday:
3:00 PM - 11:30 PM
Saturday:
12:30 PM - 11:30 PM
Sunday:
12:30 PM - 11:30 PM
Monday:
12:00 PM - 11:00 PM
Tuesday:
12:00 PM - 11:00 PM
Wednesday:
12:00 PM - 11:00 PM

Chamber Rating

Verified Member
4.6 - (98 reviews)
79
8
5
3
3
Read Our 98 Reviews

Chamber Rating

Verified Member
4.6 - (98 reviews)
79
8
5
3
3
  • Derek Pappas

    Ordered take out for dinner, took a while to pick up the phone but that's understandable. We try to order a dinner and ask about pricing, especially for changing the side rice to fried with chicken, which is an option on the menu but the price is different from online and Google. Really hard to hear the guy taking our order, and honestly not sure if he heard us right. We pick up our meal and see the price was different from what we were originally told, confused about how that happened but we just shrug it off since it was only a few dollars more than we were told. Get home to eat and the food is ice cold, meat is overcooked and tough, rice that we paid extra for had little to no chicken and really didn't have any flavor. Only thing that was plentiful was the side vegetables that they throw in, which are like half the meal and just sitting in a puddle of juice. Overall probably wouldn't go back or atleast not for pick up.
    Apr 3rd, 2024

  • Andriany Karsih

    We had the best experience here. Both food and service were exceptional!
    Mar 24th, 2024

  • Shireen Mirza

    One star for slow service. Made reservations ahead of time for iftaar. Showed up on time and had to wait 25 min just to place an order. Despite having a table and waiting, the host decided to take a walk in to-go order before us and even their food came before us. There seemed to be only one person working here to help customers outside of the kitchen and one person making sushi for 6 tables. In total it took 1.5 hours after iftaar opened to get food. I would not recommend this place for Ramadan. Pros: 1. There was a bowl of dates on the table and a glass of water while we waited 1.5 hours. 2. You can pray in the storage room 3. Lota in the bathroom. 4. Food was good, you get far more rice than noodles (a very generous amount, too much for one person). Cons: 1. Insanely slow service, especially for halal establishment during Ramadan (1.5 hour wait). Poor planning on the establishment, there shouldn't be one server for the entire restaurant during iftaar rush. 2. Dinner combo is $33 a plate for noodles, a little steep for the experience. For 4 dishes we spent $130 (and one of them was a kids meal). 3. Only 2 highchairs in the restaurant. No changing table in bathroom. Would be nice if they catered to families of young children. Kid-friendliness: Quiet and intimate restaurant. No changing table. Only 2 highchairs.
    Mar 22nd, 2024

  • Book Inspire

    the workers are so sweet and kind and clearly love what they do! the food was so filling and decently priced. the room was a little cold, but it wasn't terrible. overall lovely experience, and the food is yummy. It's definitely worth a try if you're looking for halal hibachi, sushi, and noodles
    Mar 13th, 2024

  • Abu Mamooji

    Recommend the udon dishes
    Mar 8th, 2024

Read Our 98 Reviews

About
Wakatobi Japanese Grill Hibachi and Sushi

Enjoy the Best Halal Hibachi, Sushi and Noodle at Wakatobi Japanese Grill. Savor the juicy New York Steak and get hooked on fiery Seafood Noodles. Order online or book a table and treat your tastebuds to a feast!

Contact Info

Brands

  • Wakatobi

Languages

  • English
  • Indonesian

Specialities

  • Hibachi
  • Sushi
  • Noodle

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CONTACTLESSPAYME
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for Wakatobi Japanese Grill Hibachi and Sushi?

A The phone number for Wakatobi Japanese Grill Hibachi and Sushi is: (510) 894-2763.


Q Where is Wakatobi Japanese Grill Hibachi and Sushi located?

A Wakatobi Japanese Grill Hibachi and Sushi is located at 35201 Newark Blvd Ste F, Newark, California 94560


Q What is the internet address for Wakatobi Japanese Grill Hibachi and Sushi?

A The website (URL) for Wakatobi Japanese Grill Hibachi and Sushi is: https://www.WakatobiRestaurants.com?y_source=1_MTAwNjIzNzc3NS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q What days are Wakatobi Japanese Grill Hibachi and Sushi open?

A Wakatobi Japanese Grill Hibachi and Sushi is open:
Thursday: 12:00 PM - 11:00 PM
Friday: 3:00 PM - 11:30 PM
Saturday: 12:30 PM - 11:30 PM
Sunday: 12:30 PM - 11:30 PM
Monday: 12:00 PM - 11:00 PM
Tuesday: 12:00 PM - 11:00 PM
Wednesday: 12:00 PM - 11:00 PM


Q How is Wakatobi Japanese Grill Hibachi and Sushi rated?

A Wakatobi Japanese Grill Hibachi and Sushi has a 4.6 Star Rating from 98 reviewers.

Hours

Thursday:
12:00 PM - 11:00 PM
Friday:
3:00 PM - 11:30 PM
Saturday:
12:30 PM - 11:30 PM
Sunday:
12:30 PM - 11:30 PM
Monday:
12:00 PM - 11:00 PM
Tuesday:
12:00 PM - 11:00 PM
Wednesday:
12:00 PM - 11:00 PM

Ratings and Reviews
Wakatobi Japanese Grill Hibachi and Sushi

Overall Rating

Overall Rating
( 98 Reviews )
79
8
5
3
3
Write a Review

Derek Pappas on Google

image Ordered take out for dinner, took a while to pick up the phone but that's understandable. We try to order a dinner and ask about pricing, especially for changing the side rice to fried with chicken, which is an option on the menu but the price is different from online and Google. Really hard to hear the guy taking our order, and honestly not sure if he heard us right. We pick up our meal and see the price was different from what we were originally told, confused about how that happened but we just shrug it off since it was only a few dollars more than we were told. Get home to eat and the food is ice cold, meat is overcooked and tough, rice that we paid extra for had little to no chicken and really didn't have any flavor. Only thing that was plentiful was the side vegetables that they throw in, which are like half the meal and just sitting in a puddle of juice. Overall probably wouldn't go back or atleast not for pick up.

Business Response on Google Apr 4th, 2024
Dear Derek, thank you so much for taking the time to share your recent experience at Wakatobi Japanese Grill. We are genuinely sorry to hear that your takeout order fell short of your expectations, especially in terms of temperature, taste, and clarity surrounding the pricing.We understand your frustration with the initial phone call taking a while to connect and the confusion regarding the price of changing the side rice. We sincerely apologize for the miscommunication and any difficulty you faced in placing your order. We're always working to improve our service, and your feedback about the phone interaction helps us identify areas where we can enhance the ordering experience.Regarding the temperature of your food, we take immense pride in serving fresh, hot meals, and we're deeply disappointed to learn that yours arrived cold. This absolutely doesn't reflect the high standards we strive for.Similarly, the overcooked meat and lack of flavor in the upgraded rice are unacceptable. We'd love to understand the specifics of your order, especially the name of the dish you requested, the type of protein you chose, and the rice variation you asked for. This will help us investigate the preparation process and ensure such an experience is never repeated.We truly value your patronage, Derek, and we hope you'll give us another chance to showcase the quality and deliciousness of our food. We'd be honored to have you back for a dine-in experience where you can fully appreciate our Japanese cuisine's freshness and vibrant flavors.To address your concerns further and explore how we can fix this situation, please don't hesitate to contact us directly at [email protected]. Please include details about your order, such as the date, time, and the specific dishes you ordered. This will allow us to investigate thoroughly and ensure a much better experience for you next time.We look forward to hearing from you and hopefully welcoming you back to Wakatobi Japanese Grill soon.

Andriany Karsih on Google

image We had the best experience here. Both food and service were exceptional!

Business Response on Google Mar 25th, 2024
Dear Andriany, we're absolutely glowing after reading your 5-star review of Wakatobi Japanese Grill! Hearing that you had the best experience here makes our entire team smile.We take pride in both the quality of our food and the exceptional service we provide, so it's fantastic to know we delivered on both fronts!Thank you for recommending some of your favorites – the Philadelphia Roll, Gyoza, Edamame, Fried Rice, Dragon Roll, and New York Steak Hibachi Dinner. They sound like a delicious selection! We strive to use fresh ingredients and traditional techniques to create authentic Japanese dishes, and we're thrilled you enjoyed them.We'd love to welcome you back again soon, Andriany. Perhaps next time you could try some of our other delectable options like our melt-in-your-mouth Fillet Mignon & Lobster Hibachi Combo Dinner or our refreshing Hot Tea.Thanks again for the incredible review! We look forward to seeing you back at Wakatobi Japanese Grill soon.

Shireen Mirza on Google

image One star for slow service. Made reservations ahead of time for iftaar. Showed up on time and had to wait 25 min just to place an order. Despite having a table and waiting, the host decided to take a walk in to-go order before us and even their food came before us. There seemed to be only one person working here to help customers outside of the kitchen and one person making sushi for 6 tables. In total it took 1.5 hours after iftaar opened to get food. I would not recommend this place for Ramadan.
Pros:
1. There was a bowl of dates on the table and a glass of water while we waited 1.5 hours.
2. You can pray in the storage room
3. Lota in the bathroom.
4. Food was good, you get far more rice than noodles (a very generous amount, too much for one person).
Cons:
1. Insanely slow service, especially for halal establishment during Ramadan (1.5 hour wait). Poor planning on the establishment, there shouldn't be one server for the entire restaurant during iftaar rush.
2. Dinner combo is $33 a plate for noodles, a little steep for the experience. For 4 dishes we spent $130 (and one of them was a kids meal).
3. Only 2 highchairs in the restaurant. No changing table in bathroom. Would be nice if they catered to families of young children.
Kid-friendliness: Quiet and intimate restaurant. No changing table. Only 2 highchairs.

Business Response on Google Mar 27th, 2024
Dear Shireen, thank you for taking the time to leave a review about your recent experience at Wakatobi Japanese Grill, especially during a busy time like Ramadan. We sincerely apologize that your visit fell short of a 5-star experience, particularly regarding the slow service and long wait time.We understand your frustration. During Ramadan, we strive to provide a welcoming and efficient experience for our guests for Iftar. We are genuinely sorry that on this occasion, we fell short of that expectation. It sounds like we were understaffed, and that resulted in a significant delay in taking your order and getting your food to you. We take full responsibility for this and are taking steps to ensure it doesn't happen again, particularly during Ramadan. We are actively reviewing our staffing procedures for peak times to guarantee smoother service.We appreciate you mentioning the positive aspects of your visit, like the dates and water offered while you waited, the prayer space, and the lota in the bathroom. However, we understand these can't make up for the lengthy wait time.We also appreciate your feedback regarding the price and portion sizes, as well as the lack of facilities for young children. We are always looking for ways to improve, and your comments will be taken into serious consideration. We are actively looking to expand our highchair availability and explore the possibility of adding a changing table in the bathroom.We would love the opportunity to regain your trust and demonstrate the exceptional service and delicious food we're known for. We'd like to invite you back for another visit during Ramadan. We can assure you that we will take extra care to ensure your next experience is perfect, from providing prompt service to offering a comfortable and family-friendly environment.If you'd be open to discussing your experience further and would like to explore options for your next visit, please don't hesitate to contact us directly at [email protected] you again for your feedback, Shireen. We hope to see you again soon and turn this experience into a positive one.

Book Inspire on Google

image the workers are so sweet and kind and clearly love what they do! the food was so filling and decently priced. the room was a little cold, but it wasn't terrible. overall lovely experience, and the food is yummy. It's definitely worth a try if you're looking for halal hibachi, sushi, and noodles

Business Response on Google Mar 14th, 2024
Dear Book Inspire, a 5-star review with such detailed praise? You've truly made our day at Wakatobi Japanese Grill! We can't thank you enough for taking the time to share your wonderful experience.Hearing that our staff was so sweet and kind truly warms our hearts. They take great pride in providing exceptional service and ensuring every guest feels welcome and comfortable. Knowing they clearly love what they do makes their dedication even more rewarding.It's fantastic that you found the food not only delicious but also filling and well-priced! We strive to offer a great value for our guests, and your feedback lets us know we're on the right track.Thank you for mentioning the slight temperature issue. We continuously monitor the restaurant's comfort level and will use your feedback to ensure a consistently pleasant temperature for all our guests.We're so happy you had a lovely overall experience and found the food yummy! We appreciate you specifically recommending the Volcano Rolls, Fried Rice, House Salad, and our Hibachi selection. This will definitely help guide future guests looking for delicious options.Your kind words about our Halal offerings are especially valuable. We're proud to provide a welcoming environment for those seeking a delicious Halal dining experience.Thank you again for the fantastic review, Book Inspire. We'd love to welcome you back soon and continue creating memorable experiences for you.

Abu Mamooji on Google

image Recommend the udon dishes

Business Response on Google Feb 27th, 2024
Dear Abu Mamooji, thank you so much for leaving a review for Wakatobi Japanese Grill! We truly appreciate you taking the time to share your experience.We're thrilled you enjoyed our Udon dishes, especially the Curry Udon and Nabeyaki Udon! Those are some of our heartier options, perfect for a satisfying and flavorful meal.We noticed you gave us a 4-star review. Is there anything else we could have done to make your experience a perfect 5 stars? We're always looking for ways to improve!We'd love to welcome you back again soon, Abu Mamooji. Perhaps next time you can try some of our other delicious dishes, like our sushi or Hibachi selections. Thank you again for your review!

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Overall Rating

Overall Rating
( 98 Reviews )
79
8
5
3
3

Write a Review

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