Journeys Kidz

Guadalupe _{on Google}

Mar 23rd, 2021

(Translated by Google) I went there and a very rude girl attended to me, people asked her something and she only rolled her eyes, she is supposed to be kind. I asked him a question in Spanish because I knew he spoke Spanish and very upset he answered me in English and I told him what? and angrily she answered me in Spanish, I told her I thought you didn't know Spanish, there was no reason to bother. Very disgusting that was in nice plaza kids journeys on Tuesday afternoon.
(Original)
Fui all y me atendi una muchacha muy grosera las personas le preguntaban algo y solo torcia los ojos se supone que tiene que ser amables. Le hice una pregunta en espaol porque sabia que hablaba espaol y muy molesta me contesta en ingls y le dije que? y enojada me contesta en espaol le dije pens que no sabias espaol no haba porque molestarse. Muy desagradable eso fue en journeys kids plaza bonita el martes por la tarde.

Karla Bucio _{on Google}

Feb 10th, 2021

I went there with my mom asking very simple questions. Right off the boat a girl named Jay gave both of us an extremely rude attitude. I work in retail and I would never greet something with so much attitude. She told us the shoes we were looking for were out of stock and when we didn't hear right we said "huh" and she rolled her eyes and turned the screen over so fast she almost hit my mother's head. The other girls were very helpful and I had a great experience until she came out. Horrible.

Anabelle Horta _{on Google}

Sep 16th, 2020

I walked in to Kids Journeys today at about 4 pm looking for shoes for my little girl who wears toddler size shoes, the associate immediately attempted to direct me to the bigger kids section without even asking shoe size. I walked over to the bigger sizes and picked a shoe tried it on and once again the associate walked over to me demanding I give her the shoe back, i was fixing it to put back on the showcase and she once again demanded the shoes back to which I did to not make matters worst. She had the worst attitude and i did mention to her she had VERY BAD CUSTOMER SERVICE! To which she replied thank you very much as if it was complementing her. And laughed it off.