Vintage Dental

Came in with strong tooth pain. 9 out of 10. All they did was clean my teeth, take X-rays and then referred me to another place for my teeth to be removed. I expressed to the dentist at my pain was keeping me up at night wake me out of my sleep. After I called the place, they referred me to, they asked, why didnt the dentist prescribe me any antibiotics to take away the swelling and affection. And they asked, why didnt they prescribe me any pain pills to deal with the pain for comfort ability. This place took my money and pumped me back out into the world in pain. They do not care about their patients they only care about, The insurance money.
Sep 8th, 2023

Great dentist! Very friendly, fast, and clean dentist. The professionalism is present while also being very kind. So grateful I have found a new place to go in the Napa Valley :)
Dec 21st, 2022

I'm so happy I switched dentists. I called Vintage Dental with an issue and they got me in the same day and quickly took care of it. The office is beautiful! They scheduled my cleaning for a few days later and it was great. Again, I was in and out with great results. Their appointment reminder cards even have stickers for your calendar! This place is amazing.
Nov 18th, 2022

I have had no issue with the actual dental work I received from Vintage Dental, and found that to be fully satisfactory. However, my experience with reception there was unprofessional. Multiple times I was informed at the last minute that they could no longer see me or that they needed to change my appointment in a very unprofessional manner. For example, I received a text the day before my appointment asking, "when do you want to come in?" after having a cleaning booked months in advance. When I stated my scheduled appointment time, I was told that was unavailable and asked to switch to the next day. I ended up rescheduling for two days later and was texted hours ahead that they needed my appointment to change again, which I was unable to accommodate. I am a working parent and cannot reschedule appointments easily as it requires moving my own clients around, as well as arranging childcare. I was not planning to reschedule with them. On my way out that day, reception said they would be in touch within a few weeks to schedule follow up. it's been many months now and I never heard back.
Nov 6th, 2022

During my first visit the doctor said everything looked ok but that he "wanted" to fix a gap I had and redo a couple things, which sounded like his preference vs. necessity, so I opted out of that treatment. Maybe a year later I called back to schedule a cleaning and to get a chipped crown replaced and the receptionist told me that I could come in to discuss the existing treatment plan, because the doctor would be "negligent" if he didn't perform the work. I argued the I have the right to opt out of work. She changed her tactic and said that the doctor could deny me a cleaning if I didn't stick to the plan. I argued against the legality of this, and then she changed it to them just wanting me to know that things would get worse if I didn't get the work done. I told her I didn't appreciate her approach (misrepresenting legality and threats) to getting me to get work done, and I would think about coming in for a cleaning.This method is a reg flag for me.
Sep 16th, 2022