Shepherd's Plumbing Heating and Air Conditioning

I would not recommend Shepherd's plumbing service. Our house had a simple issue, a sink handle that would leak onto the counter. Diagnosing, replacing, and checking the sink's cartridge ended up taking 4 visits and costing over $800. It seems that their replacement cartridge was faulty, which isn't covered under their warranty, so the sink still leaks and we're no better off than before.
Nov 16th, 2023

Had an urgent issue and Shepherds Pluming arrived the same day. There pricing was reasonable. Employee, Luis Z. L. was very informative and thorough in ruling out what the issues did and did not, need to be addressed. We were very happy with the outcome. Would definitely use Shepherds Plumbing again. Service rendered July 2023 Services: HVAC system maintenance, Plumbing leak detection, Heating system maintenance
Oct 8th, 2023

Great company with knowledgeable technicians. On time, honest and reasonably priced. Thank you Shepherd's! You guys are the best.
Jun 11th, 2023

They arrived on time and did the work in the predicted amount of time.
May 9th, 2023

Over a year ago (during the pandemic!), we called Shepherd's for a plumbing emergency, and they helped us despite not having any available appointments, by shifting around their entire day. And we were blessed that they sent Luis into our lives that day. We'd tried others repair folks for similar issues, but Luis just made us feel super-comfortable with his knowledge, thoroughness, and professionalism. We had a multi-day job, but Luis somehow made us feel at ease, explaining the problem, answering our questions, and just being upfront with us and how he wanted to get to the root of the problem. Since that emergency, we've called on Shepherd's for HVAC duct work, pipe replacement. And this week, Luis and Aaron came out and did a difficult kitchen faucet replacement, fixed leaking AC drain pipe, and installed an ice maker outlet box on an existing wall, flawlessly and quickly - so quickly, I barely had time to offer them water! Thank you Shedherd's and THANK GOD for Luis!!!! Services: Plumbing pipe repair, HVAC duct & vent installation, Repair HVAC, Faucet installation, Plumbing leak repair
Jan 1st, 2023