The Californian Apartments

Trying to talk to them about leasing an apartment for 4 straight days. Either the call does not connect or if it does the lady who picks up the call asks to either call back later or that she will call back, but she never does.
Apr 4th, 2023

NEVER EVER RENT THIS APT! 1. They will over charge you a few hundreds when you move out! 2. It is extremely noisy at night, you can hear people next units talking loudly and watching TV. 3. Management is useless and rude. 4. It says on the gate that there is hazard material in the complex, I have no idea why this apartment can still in business.
Aug 2nd, 2020

Jan 28th, 2020

I've lived here over eight years now and don't have any major issues remaining. Pros * Walking distance to Caltrain * Newly renovated swimming pool area * Across the road from Target and nearby San Antonio Shopping (including Walmart, Safeway, restaurants, etc.) * Gated walking and driving entrances * Covered parking * Maintenance guy is quick and friendly * Finally able to pay rent online via a bank account (must be setup before the 1st of the month) Cons * Can't do a one-time or late online payment * Resident manager makes things harder than necessary * No hot tub with the pool For a while there were issues with laundry machines being broken in various ways but I haven't had a problem since new machines were installed in 2016 (in both laundry rooms). Some other reviews complain about the noise but I don't find it a big problem being on the top floor away from the road. In a large apartment complex there is always going to be some noise but I even have my windows open whenever it's not cold and it rarely bothers me.
Mar 10th, 2021

Ive lived here just a couple of years now and my husband has lived here for about four or five years. Im not sure what exactly is going on, but they are the hardest people to reach. You get notices that your rent is late or unexplained added fees, but when you call the number either no one ever answers or the answering service says theyll leave a message to which you still never get a call back. Im positive that Im on the verge of being evicted or getting locked out of our apartment (the notice states that a lockout may take place in order to force communication) and theres NO way Im able to call the landlord to talk about anything. I once called 18 times in a period of six hours (yes EIGHTEEN) and while the phone was still ringing, I drove to the office and the owner/maintanence man was sitting in the office. WHY CANT THEY EVER ANSWER THE PHONE. THIS HAS BEEN GOING ON SINCE FEBRUARY.
Oct 23rd, 2020