Moorpark Dental Group and Orthodontics

Stacey Garrett _{on Google}

Jan 11th, 2024

I have been a patient of Moorpark Dental Group for approximately 4 years, my dentist is Dr. Huss, DDS. Which I feel is a great dentist and an honest dentist. I have always had a great experience with my dental exams and cleaning..today I went to see my dentist because I have two crowns that needed to be replaced, I was extremely nervous (fear of dental work/pain). I am writing this review which I never do, because one of the dental hygienist/exray technicians just stood out. His name is Jorge B. He was so kind, patient and took the extra time to make me feel at ease with my exrays and finishing up my temporary crowns. Thank you Jorge for giving amazing customer service. It really is greatly appreciated.

Travis Morris _{on Google}

Jan 1st, 2024

Frustrating this time around, was there for my animal check up. Dr looked me over and gave me recommendations for some work that needed to be done. Told me to hold on and someone would come in to schedule it for me. No one came. I had plans and needed to leave. I was in the room for 20minutes waiting. People walked in and out to get things but no one said anything to me. Finally I walked out to the front desk. Receptionist asked my name when I told her what happened and went right into her selling and scheduling script instead of apologizing or trying to make me feel better about the huge waste of time and me being late to my next appointment. Not sure Ill ever go back. Sad since I have had great experiences here before but I am not a fan of poor communication and anyone wasting my time for no good reason.

joe kala _{on Google}

Nov 13th, 2023

Theres nothing good about this office in Moorpark they charge you and your insurance company more money than they supposed to be charged .
And making your teeth worse than before

Tessa Musicmode _{on Google}

Nov 13th, 2023

DO NOT GO HERE!!! I wish I could give 0 to negative stars as my husband & I had a terrible experience. This location in Moorpark capitalizes on overcharging their patients and hiking up the bill. They bypass the basic cleaning/X-rays that new patients like ourselves expected, as we have done so at many other places prior.
We scheduled a first time visit which was covered by our insurance and was supposed to include a cleaning & X-rays for each of us. They did not give either of us a cleaning as they said we both were in need of "deep cleaning" which of course was not covered by insurance and cost excessively. However, no cavities nor heavy tarter buildup was even found on my teeth. It seemed shady all around and they gave us invoices for future suggested procedures we supposedly needed that were also not covered by insurance and would cost thousands of dollars. We left feeling cheated and so dissatisfied let alone disappointed that we did not get our cleanings. We have never experienced this kind of dental appointment elsewhere. Also, we were billed by our dental insurance that we now owe this company for the X-rays. Apparently they only do a "special" type of X-rays and not average/typical X-rays which would normally be covered by insurance.