Bank of America Financial Center

Tight.
Sep 5th, 2023

May 3rd, 2023

Trash. Came in to get cash, the manager said no one could help me because she has no tellers. I told her i dont have my ATM card if she can help me herself. "Again i dont have any bodies here." Useless
Feb 9th, 2022

First off horrible customer service I had to wait on the phone for so long this has happened multiple times, I dont know why a place thats hold peoples money has such bad customer service they make it so difficult to talk to a real person. I do not recommend try online banks like Discovery or Ally, especially for your savings account if you need a checking account here I get it but if you need a savings account try one of those other banks. Youll have a higher interest rate, I just switched all of my money from Bank of America to Discovery because there interest rates are double Bank of Americas
Jan 28th, 2022

Bank of America is so trash first of all lets start with my first issue of just this week my checking account is supposed to decline charges that overdraft if it isnt a subscription. The account got over charged this week for a purchase from a store not subscription. The last time I set up this account with a team member they assured me many times that my account would not be over charged, but it did. Second issue with this bank this WEEK is I called to get information on my credit card they were useless to me, did not help whatsoever. They transferred my call to another department and it was a stupid machine for a very urgent matter. The machine proceeded to hang up on me after about 10 mins of being on the line. This isnt the first time my call has been dropped on here. I called the bank again, they could not directly transfer me to someone who could help me with an urgent matter. How useless what kind of customer service is this when you have peoples money. Definitely will be closing at least my savings account with them because I know thats how banks make money their customers, hit them where it hurts. Such bad customer service god do not recommend
Feb 6th, 2022