Days Inn by Wyndham Monterey Downtown

I had a very bad experience during a recent business trip. My secretary booked this place online and received a confirmation. However they cancelled my booking on the night of my arrival without notice and did not provide any details or even bothered contacting her. I arrived late at night at the hotel and the door was locked, so I rang the reception (nobody was there as well) to which a guy rudely refused to let me in and told me that my booking was cancelled! The worst service ever from a hotel I have received. On top of that the hotel was completely booked and I had to the find another one late at night for no fault of mine. Would not recommend this place whatsoever! Noteworthy details: The worst customer service
Apr 11th, 2024

This hotel has what are honestly the most comfortable hotel beds I've ever experience. Clean and comfortable. Nice staff.
Mar 22nd, 2024

Location was perfect. Walking distance to so many great restaurants and Fishermans Wharf. Rooms were clean and comfortable. However it was loud. The toilet was making a drip sound non stop and would run randomly. We could also hear our neighbors TV all night long. Between both of those noises I didn't get great sleep. But for such a great price, you can't complain.
Mar 10th, 2024

All good: quick and easy check-in, also during evening, room was as expected in the building across the street, room size was appropriate
Mar 5th, 2024

Perfect location in downtown Monterey. The Staff at the front desk was extremely helpful, kind and positive; always with a smile on their faces. JUst for this reason I would like to come back, but as a whole it was a great stay experience. The best Days Inn I have ever stayed. Rooms: Spacious and clean rooms
Mar 2nd, 2024