Forever 21

Jennie Galang _{on Google}

Feb 27th, 2024

Thanks to Meli I got to shop more, she told me about their sale and I ended up spending more than I wanted to in nice clothes. I loved the energy there and customer service and when that happens we come back. I'm sad to see not everyone got the same experience but definitely mine was great meaning they're improving in customer service. The only thing I was concerned me was the security tags that kinda ruined the clothes, when they removed it there was small holes on the clothes, it's upsetting when you paid $30 for a Tshirt that it's ruined by the security tags. I hope they work on something else without damaging the clothes. The only reason they won't get 5 stars it's because of that, everything else was great.

Crystal Marie _{on Google}

Nov 14th, 2023

Literally went in there at 8:30 with 20 minutes to spare and look at the jewelry they dont close until nine I called ahead of time and this woman stood there at the door, asking me repeatedly if she can help me. I dont know if she had somewhere to be but it was just completely uncomfortable. It wasnt even rude. It was just uncomfortable. If someone Tell you theyre OK they dont need help I think its very weird to sit there and ask five more times And then to lie and say that theyre closing right now I dont know if it was racist or she had somewhere to be, but it was completely uncomfortable. I dont have the energy to call her manager tomorrow so Im voice typing this review I dont know why, but it just reminded me of a horror movie the way she approached me seemed creepy Im gonna leave the date and the time, so hopefully if a manager does see this, theyll be able to find out which woman this way. Again, some thing about the way she approached me was very creepy and then to ask me about five times. If she can help me I get it. Maybe she hated the fact that I came in 20 minutes before theyre going to close but its a mall I was just going to look at earrings and then leave And sit there and ask me if I need help about five different times just to tell me that youre going to close because I dont want your help. Thats just so weird.
Nov, 30,23

Katie Grace _{on Google}

Nov 14th, 2023

cashier woman was absolutely rude and they stole money from me wont shop here or at any forever 21 again greedy coorprate company

Natalie H. _{on Yelp}

Jan 25th, 2023

Mely is such a sweet helpful girl !! I wish there were many more people like her ! Keep up the good work